Indianapolis, Indiana
Not resolved

Every time I submit a rebate I have to fight with Rebates International to get my rebate check. I always hear it was "lost in the mail." The six weeks in which you are supposed to receive a rebate turns into six months.

This past time they shorted my rebate (which I still don't have after 3 months) because I returned an item; however, I received in store credit for the item due to the rebate. I have complained to Menards to no avail so I'm taking my business elsewhere.

Buyer beware when you buy anything at Menards that has a rebate attached to it.

Product or Service Mentioned: Menards Rebate.

Reason of review: Poor customer service.

Monetary Loss: $3.

Preferred solution: Let the company propose a solution.

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After 90 days it is an instore credit check. If you were waiting 3 months for this last rebate the receipt is over the 90 days.

There is absolutely no way to override this at the store. Even the general manager can't do anything.


If you are continually having problems with the rebates,I can guarantee you are doing something wrong.