I went into the Rhinelander Menards to purchase a dishwasher, and better than a half hour with a seemingly helpful salesman I purchased a top of the line Frigidaire model discounted to $650, a $85 warranty, and plumbing hardware. When picking up behind the store it had to be unwrapped from plastic wrap, and cardboard to fit in the my van.
When I stopped before leaving the gate to retrieve paper work I noticed a very large, and unsightly dent in the door that wasn't present in the store. When returning it to the warehouse before leaving the gate I was asked whether I had bent it with the hatch of my van to even a manager that claimed I'd been informed of the dent(huge).
I was refunded fully by customer service, while the general store manager basically insisted I was liar. Call it what you want, bait and switch, kids damaging it between the store, and the pickup, and, or a retail establishment basically lacking in integrity.