I was overcharged. Went back with receipt and manager said there was no proof that wasn’t the price and nothing could be done.
With everything tracked electronically, I know there’s a way to find the price of an item on a certain day.
There is no national customer service number. Finally found a corporate number. Told me there was absolutely no way to speak to a human unless it’s at a local store. The person who answered said she does not keep any record of phone calls coming in. No notes. No data kept. So basically Menards goes to great lengths to not listen or communicate with customers in any way.
NEVER going back into a Menards store. They are lazy, unethical, and greedy. The fact that they are literally hiding from customers shows that they have something to hide.
Product or Service Mentioned: Menards Manager.
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Price reduction.
Menards Cons: Response of local management, Response of corporate management.