State: New York Product: Menards Customer Care Clear all filters (3 of 215 reviews match)
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Couldn't seem to find anyone that had the slightest clue as to what they knew about the products they were selling in their department they were working
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2 comments
Anonymous
#1183849

Okay. Or perhaps you prefer "cool story, bro."

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Review
#874184 Review #874184 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
The Dubuque, Iowa store has by far the most rude, inept and plain lazy floor employees. I have tried to get answers for products, have some one wait on me and the complete lack of friendly customer service is beyond the pale! This happens every time I shop at that...
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1 comment
Anonymous
#672326

Those "people standing around" may not actually be Front End employees. It kills me that customers think every single employee in the store can suddenly open a register when the lines get long.

It doesn't work that way.

Menards is a naturally busy store, if you think that our employees will go completely out of their way to get you out of the store as soon as you want is not going to happen. Blame the people in front of you in line because they are the ones you are waiting on.

Review
#405265 Review #405265 is a subjective opinion of poster.
Service
Menards Customer Care
I had a return and waited in the line for 5 or 6 min. while the employee just stood behind the counter doing nothing. I asked if there was another place to go for returns and she said no I would just have to be patient. I waited a little while longer and left to go...
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6 comments
Anonymous
#453980

If you turned around at the service desk where you return things, there is a kiosk that will print out ALL of your receipts from ALL of your purchases that you used a credit/debit or Menards card to make that purchase. So there's no excuse if you lost your receipt. Like the one comment said, do your *** homework and LOOK at your product before you even get it to your car.

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Review
#306082 Review #306082 is a subjective opinion of poster.
Service
Menards Customer Care

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts