Emmett, Kansas
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality

We recently purchased Ultradeck and I love it!! We had a hard time finding composite decking at Menards that didn't have a scratch, imperfection or something wrong with it.

We purchased 65- 16 foot pieces and installed them and it looks spectacular. But there are several boards that have become bubbly and each time it rains more pop up.

I'm really not sure what to do. Outside the bubbles on some of the boards it's so beautiful.

(Maybe 7 boards) They were perfect when we installed them and now this is happening.


Is there anything I can do? It's really heart wrenching to go to all this hard work putting it down only to see this popping up all over the deck.

Reason of review: Damaged or defective.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Menards Pros: Employee attitude, Vast inventory selections, Total storel, Yard employess were very kind and helpful luke especially.

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Go to Menards and ask at the Front Office for an Installed Complaint Form. Fill it out, send it in. That is the BEST and easiest way to get this handled.


Thank you!!