Hammond, Indiana
2 comments

AGAIN I HAVE GONE INTO MENARDS TO MAKE A PURCHASE AND AS USUAL THE ITEM ISN'T AVAILABLE AND NO RAIN CHECK AVAILABLE.

ON A 3 DAY SALE YOU ADVERTISED 42 COUNT K-CUPS COFFEE FOR $9.99 UPON ATTEMPTING TO PURCHASE, NONE AVALABLE. SPOKE WITH FLOOR EMPLOYEE WHO ADVISED THAT BY NOON ON FRIDAY 01/09/15 THE ONLY 10 PACKS THEY HAD WERE SOLD OUT.

HOW DO YOU ADVERTISE A 3 DAY SALE AND NOT HAVE ENOUGH STOCK ON HAND TO HANDLE A 3 DAY SALE, IF YOU DON'T HAVE IT DON'T ADVERTISE IT, THIS REALLY *** CUSTOMERS OFF AND IN MY CASE SEVERAL TIMES IN THE PAST FEW MONTHS.

I HAVE A USELESS MENARDS CREDIT CARD TO USE FOR WHAT ?????? GOT AN ANSWER CONTACT ME AT (jschmidt@oakton.edu), THIS IS REALLY DISGUSTING ESPECIALLY WHEN YOUR STORE EMPLOYEE STATES THAT YOU DON'T STOCK ENOUGH OF THE SPECIFIC SALE ITEM(S).

Reason of review: Poor customer service.

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Anonymous
#931010

The store I work at had several pallets of this coffee. Still had stock on Monday morning.

In addition to the regular stock location it was also sold from a pallet in the main aisle of the store. Perhaps you ran across an employee from a department that doesn't sell the coffee and wasn't aware that there was more available than what was in the regular stock location.

Too many people assume that everyone in the store knows where every item is located. Make sure you are talking to someone that works in the department that sells the product you are looking for.

Anonymous
#930743

No one is going to contact you expect trolls. This is not a Menards operated website.

It's a forum that is not associated with Menards in any fashion other than what clueless consumers post about it. FIRST OFF CRAZY DAY SALES(3-DAY SALES) are WHILE SUPPLIES LIST. This means no rain-checks or holds. It's posted all over the flyer and on the TV/RADIO advertisements.

Smart consumers know this and show up the first day right when the store opens (you are obviously not an educated consumer.) The reason it's this way is because they're selling the product at a price below or at the value they paid the manufacture for it. It's all about getting people into the store and they have every right to do this. Believe it or not 10 of an item can be a lot when it comes to retail. The worst thing a store like Menards could do is overbuy products they can't sell.

Often CRAZY DAY SALE items can be hit or miss and are used to test the demand of a new product. I've witnessed Menards bring in just 3 items for a CRAZYDAY SALE and list it an extremely good price for it not to sell. I've also witness them bring in over 1000+ of an item and it be out with in a day or two. It's clear you have very little experience working in such an environment.

The problem is your ignorance brings you to anger. Not to mention the manufacture is almost always the one responsible for the shortage on a hot item.

They can't wave a wand and magical make it appear. They need to be just as strategic as Menards when it comes to item selection and production.