State: Nebraska City: Omaha Product: Menards Customer Care Clear all filters (2 of 215 reviews match)
filters
State:
City:
Product:
3.0
Details
My husband and I were in Menards in Omaha, NE. We were purchasing wood flooring for our bedroom. In addition to the flooring, my husband was looking for a bit. He had his old bit with him so he could compare and make sure he got the correct one. While looking, he...
View full review
3 comments
Anonymous
#1248201

So...the only person that does anything wrong is your husband and YOU want a *** apology? Get over yourself.

View more comments
Review
#947878 Review #947878 is a subjective opinion of poster.
Service
Menards Customer Care
Cons
  • See complaint
  • Attitude of the store manager or guest services manager
Reason of review
Idiot Employees
Preferred solution
Let the company propose a solution
2.4
Details

Update by user Nov 11, 2016

Still not resolved. Menards refuse to admit their mistake and keep coming with different bogus reasons for admitting any responsibility.

Filed a complaint with BBB which was ignored. I have now filed a complaint with the state of Wisconsin.

Original review posted by user Oct 12, 2016

I bought a metal shed, told I needed a base kit. Special order guy orders a vinyl base and it turns out to be my fault. They refunded the cost of the vinyl base, but will do nothing about the extra costs incurred by me as a result of their error. The guest services...
View full review
1 comment
Anonymous
#1227755

YOU took the contract to the payment center. YOU signed that you agree to the terms of the service order contract.

YOU spent YOUR(possibly) hard earned money on a product. YOU pulled the trigger.

Try to run into a new world before you can walk and you wanna turn around and blame everyone except your own ignorance for YOUR failure. Please

Review
#935517 Review #935517 is a subjective opinion of poster.
Service
Menards Customer Care
Cons
  • Attitude of the store manager or guest services manager
Reason of review
Poor customer service
Loss
$142
Preferred solution
Full refund

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts