State: Nebraska City: Omaha Clear all filters (19 of 2246 reviews match)
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5.0
Details
I shopped at MENARDS. I found what I was looking for at a great price. I bought other items that were FREE after rebate and donated them to Habitat for Humanity and the toys to the toy drive. I sent in the simple rebate and form. Was super simple. Multiple rebates in...
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6 comments
Anonymous
#1401962

The original poster if this review is clearly a menards shill and spends his day under Mr menards desk playing "intern"

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Review
#1137784 Review #1137784 is a subjective opinion of poster.
Service
Menards Rebate
Pros
  • People and products
Reason of review
Good quality
2.1
Details
On Friday May 26 I checked the local store web site for some deck boards. The site showed plenty of inventory at the local store. Since the boards were 16 feet long I selected to have them shipped to my home. I expected them to be shipped from the local store. To my...
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6 comments
ransom
#1335141

This procedure is common for most large stores, it is nothing unique to Menards.

Besides, when you place an on-line order there is always an order summary screen before you actually place the order. That has all the shipping, taxes etc right there in black and white.

It's there for you to understand your charges.

Additionally, special orders nearly always have restocking fees for returns.

It's clearly stated too.

Nope, I don't work for Menards, I just take the time to read all the order screens for all online orders for all companies. It's just common sense.

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Review
#1053283 Review #1053283 is a subjective opinion of poster.
Service
Menards Delivery Service
Cons
  • Customer service
  • No customer service phone contact
Reason of review
Order processing issue
Loss
$250
3.0
Details
My husband and I were in Menards in Omaha, NE. We were purchasing wood flooring for our bedroom. In addition to the flooring, my husband was looking for a bit. He had his old bit with him so he could compare and make sure he got the correct one. While looking, he...
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3 comments
Anonymous
#1248201

So...the only person that does anything wrong is your husband and YOU want a *** apology? Get over yourself.

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Review
#947878 Review #947878 is a subjective opinion of poster.
Service
Menards Customer Care
Cons
  • Attitude of the store manager or guest services manager
  • See complaint
Reason of review
Idiot Employees
Preferred solution
Let the company propose a solution
2.4
Details

Update by user Nov 11, 2016

Still not resolved. Menards refuse to admit their mistake and keep coming with different bogus reasons for admitting any responsibility.

Filed a complaint with BBB which was ignored. I have now filed a complaint with the state of Wisconsin.

Original review posted by user Oct 12, 2016

I bought a metal shed, told I...
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1 comment
Anonymous
#1227755

YOU took the contract to the payment center. YOU signed that you agree to the terms of the service order contract.

YOU spent YOUR(possibly) hard earned money on a product. YOU pulled the trigger.

Try to run into a new world before you can walk and you wanna turn around and blame everyone except your own ignorance for YOUR failure. Please

Review
#935517 Review #935517 is a subjective opinion of poster.
Service
Menards Customer Care
Cons
  • Attitude of the store manager or guest services manager
Reason of review
Poor customer service
Loss
$142
Preferred solution
Full refund
4.5
Details
I Worked for Menard's for a short time. The Only Real Problems that I had were,Weird Irrattic Hours; and working with Mellinial kids that didn't know how to either read a Tape Measure that didn't already have the fractions marked off on them. 3 out of 4 of them,...
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2 comments
Anonymous
#1235121

10 hours between shifts is not bad. That give you time to go home, eat, and got to bed.

Welcome to life.

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Review
#935147 Review #935147 is a subjective opinion of poster.
2.8
Details
Went to Menards at 120th and dodge on september 14 2015. While looking in the cleance aisle I slipped in HUMAN *** and fell down. As i was getting up a store employee walked by smelled the *** and kept walking. This is the most disgusting thing that has happen to...
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5 comments
Anonymous
#1050462

The employee was probably embarrassed because you smelled like ***..... You expect an employees to notice the turd right away, yet you are the one who stepped right in it.

Probably karma for being such a ***.

Its also good to know you would just scoop the *** up in a box. Forget the policies and latex gloves, let's just scoop it up with a box off the shelf.

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Review
#703798 Review #703798 is a subjective opinion of poster.
Reason of review
Poor customer service
Menards - Rebate #2890 shorted $40
I looked up the status of my rebate and the total amount should have been $100 ($10 for each door, purchased 10 doors). You issued a check 9/17/15 for $60.00 (check XXXXXX2727). Receipt #2890000600006993542216330902 dated 8/2/15 @ 12:08PM I purchased 8 doors; Receipt...
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3 comments
Anonymous
#1334025

Only one rebate per address. If you made two transactions you needed to send the second rebate to another address.

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Review
#702635 Review #702635 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Problems with payment

Menards - Online Order Review from Omaha, Nebraska

1.0
Details
I have been using Menards for a year. It has been going on for the last 4 months trying to get orders straight or delivered in a reasonable amount of time it's been a complete fiasco. Every order placed in the last 4 months has been wrong. They're changing items and sending stuff I didn't order it's ridiculous. For someone who spends $100,000 a year you think you would get good service not at Menards. The general manager is useless. He has no idea how to improve the issues at hand. I pay for a delivery and it's always wrong. I have to spend my time and money to return the wrong items and get the right ones. Do you think they will do anything about it? Not even a Menards hat. I am personally going to Lowes and Home Depot from now on. It's nice to know that they don't need my money very bad. I would like to see Menards boycotted. An angry former customer.
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1 comment
Anonymous
#995999

Your problems can't be that big if a hat would have kept your business.

Review
#651355 Review #651355 is a subjective opinion of poster.
Reason of review
Order processing issue
2.4
Details
Menard's did the same thing to me, after only one use and less than 10 days of purchase, the mower seized up and would not run. I cleaned it up put it back in the box and tried to return it, but they said it had gas in it. The Lawn Devil is junk, the self propel was...
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7 comments
Anonymous
#978152

More often the not, the reason the engine seizes up is the owners failure to follow the instructions and put oil in the engine. This is why the manufacture doesn't simply replace the mower.

The warranty covers repairs due to manufacturer defects. If you take the mower to a service center and the problem is a defect it will be repaired at no charge. If due to lack of oil, you are out of luck. You can't expect manufactures or stores to take the loss due to abused equipment.

This is no different than the warranty on a car that you pay a lot more money for. Bet you've never been given a refund on a car that needed repair after you bough it.

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Review
#628065 Review #628065 is a subjective opinion of poster.
Reason of review
Damaged or defective

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Menards Products and Services Reviews

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Menards had apple peeler on t v add.Went to store no peeler got home the add was on tv.I do not think this right.I think Menards owe me something to want me to go back to your next adds.Also could you give me a count you had on line.Your 100 word enter is to not very...
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5 comments
Anonymous
#898257

john, i think you should edit your entry. you've posted your full name and address for everyone to see.

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#440774 Review #440774 is a subjective opinion of poster.