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Menards in Hadley, Missouri - Rebate has not been received

I didn't receive my rebates that was mailed on 9/15/2019. Can't reach Menards by phone
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1 comment
Anonymous
#1776516

Have you bothered checking the status of your rebate on Menards.com?

Review
#1706231 Review #1706231 is a subjective opinion of poster.
Service
Menards Rebate
Pros
  • Good price
Cons
  • Poor customer service
Reason of review
Problem with delivery
Tags
  • Rebate Problems

Menards in Missouri River, Missouri - Horrible first time expired s

I wish someone at the god damn main office would call me
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1 comment
Anonymous
#1772472

Why don't you post a complaint if you have one. No one from their corporate office is going to call you.

They don't even take complaints by phone. If you have a problem with a product return it if it's returnable.

If it has been installed you need to get one of their installed complaint forms and mail it in. If you have a complaint about the store grab one of their customer comment forms (brown bomber as they are known by employees) and mail it in.

Review
#1699382 Review #1699382 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Hire people who may give a ***
I ordered cabinets that were special designed for me. I have all the paperwork that I was given. The design plans were done incorrectly and now the store is not wanting to help resolve this issue. Not only will they not help, but the employees including the general...
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1 comment
Anonymous
#1772284

The design plans are drawn up for you BEFORE you place the order. The plans include measurements and drawings of what the cabinets will look like once they are installed.

The cabinet order is transferred directly from the plans you approve. The time to confirm the plans are correct or not is before you sign the order that tells you that the cabinets are being ordered to your specifications.

Why would you expect a store to take cabinets back that were ordered to your specifications? They shouldn't be expected to take a loss because you failed to confirm the design was what you really wanted.

Review
#1699098 Review #1699098 is a subjective opinion of poster.
Pros
  • Store and products
Cons
  • Attitude of the store manager or guest services manager
  • Willing to make their problem look like your fault
  • Any of the customer service
Reason of review
Poor customer service
Loss
$13000
Preferred solution
Full refund
Tags
  • menards cabinets bad associates at

Menards in Poplar Bluff, Missouri - My Experience was and still is horrible

1.8
Details
I ordered cabinets that were special designed for me. I have all the paperwork that I was given. The design plans were done incorrectly and now the store is not wanting to help resolve this issue. Not only will they not help, but the employees including the general Manager Gary has been extremely rude not only to me but my Office Manager. I would appreciate a call to discuss this with someone considering this incident is too much to type. Please call me Christopher Bullock 573-717-5469.
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Review
#1699027 Review #1699027 is a subjective opinion of poster.
Pros
  • Hours are good considering my work hours
  • I like the rebate program
  • Distance from my home
Cons
  • Rude manager
  • Willing to make their problem look like your fault
Reason of review
Poor customer service
Loss
$13000
Preferred solution
Full refund
Tags
  • menards cabinets bad associates at
1.4
Details
I have warning for anyone who is thinking of buying these doors. RUN dont walk away from them! They are the absolute worst quality, POS I've ever see in my life! I made the mistake of buying a new front and back door for my house. Custom ordered, cost was nearly $2000...
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1 comment
Anonymous
#1741614

You obviously know little about the construction of a steel door. The core of a steel door will have a perimeter of wood (usually pine) about 1-1/2" wide with foam insulating core in the center.

In there area of the lock there will be a larger wood lock block added. Over that you will see a 24 or 26 gauge steel skin applied. The door may be prepped for a drive in backset (as your was) or a mortised backset (the lock you used). This would be true pretty much anywhere you order a door.

If you really look at a door system, the weak point for security is the frame the door is hung in.

Where the hole is drilled for the lock to latch into you only have about 1/2" of wood left after the hole is drilled. Unless you use a security plate that is secured to the studs with three inch screws it doesn't take much of a kick to break the frame and enter a home.

Review
#1642010 Review #1642010 is a subjective opinion of poster.
Cons
  • Misleading the customer
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund
1.0
Details
Your rebates are BS. You don’t send out checks.
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1 comment
Anonymous
#1688774

Do you even know why you are looking for? No, you won't get a check in an envelope.

You get a merchandise credit check in the form of a 2 part post card.

The front is quite plain with a rebates international return address and the back is an advertisement for one of the products they sell. If you don't look closely at your mail and open it you will throw it away thinking it is an advertisement.

Review
#1538403 Review #1538403 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Order processing issue
3.7
Details
My bf went and bought my Criterion CCF10W chest freezer in October of last year and it worked great UNTIL 3 days ago. Food on top started to thaw, ice cream melted but everything on bottom stayed frozen soiled. Split the food up and left the frozen on bottom. Tried to...
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1 comment
Anonymous
#1688411

Before you take it to junk contact the number on their warranty and see if there is anyone in your area that will repair it. If not Menards will more than likely take it back if you have your receipt as there is no one to repair these imports in many areas. Be aware that they will more than likely give you an in store credit as the purchase is over 90 days ago.

Review
#1535061 Review #1535061 is a subjective opinion of poster.
Product
Criterion Appliances Ccf10W Freezer
Pros
  • Variety of items
  • Staff suggestions
Reason of review
Bad quality
Loss
$300
2.2
Details
never came, tracking says processed a month ago. no phone number emails unanswered. $350.00 for ripoff....
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11 comments
Anonymous
#1702101

I JUST READ ONLINE ABOUT A MAIL CARRIER BEING CHARGED WITH RIPPING OFF A BUNCH OF MENARD'S REBATE CARDS. GOOGLE IT. WHAT A DISGRACE!

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Review
#1532789 Review #1532789 is a subjective opinion of poster.
Cons
  • Rebate handling
Reason of review
Problems with payment
Loss
$350
Preferred solution
Full refund
Tags
  • Never Shipped
I was checking out at the ST.Ann MO Menards. The clerk has over charged me on a 36 FG GRNHSE KIT. I had 4 to be checked out and he charged me for 5..I would like to know if I could get the difference back? Please contact me and I'll get back with you...I did not notice...
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1 comment
Anonymous
#1649888

This site has nothing to do with Menards. The only thing that will help you is to call the store and talk to the store manager.

if they can tell that you only had 4 by reviewing their security tapes they may give you a refund. You need to contact the quickly as the security footage is kept for a limited amount of days. If the product isn't clearly visible on the tapes this may not be of any help.

It's always best to scan your receipt before you leave the store and address the issue before you leave. Once you get the items home it's hard to prove your were charge for more than you got.

Review
#1478361 Review #1478361 is a subjective opinion of poster.
Service
Menards Cashier
Cons
  • Over charged on a item not recieved
Reason of review
Problems with payment
Loss
$5
Preferred solution
Full refund

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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2.2
Details
Last summer 2018, complained at store, was told it was a contractor that took care of it, not a Menards deal
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1 comment
Anonymous
#1629016

The store can't track your rebate. Just look at the rebate form, there is a website you can go to to track your rebate.

You can also go to Menards.com and find a link to track your rebate there. Sounds like you are the type of person that expects someone else to do everything for you.

Review
#1447106 Review #1447106 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Poor customer service