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Menards in Grand Rapids, Michigan - Refund

I need the store not the credit card contact number. My issue is involving the refund of a cancelled store pick up. Order - WYOM54577 It’s been 10 days and my bank account has not been credited. Please advise. Thank you!
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1 comment
Anonymous
#1774461

If you are looking for a phone number for a store look it up on Menards.com.

Review
#1703027 Review #1703027 is a subjective opinion of poster.
Service
Menards Customer Care

Go to any other store. I only use menards if something is not at the other building supply stores. *** john menard. *** fake rebates. Seriously, boycott this assbag and his stores.

1.0
Details
Final straw...bought a ton of stuff that the customer prefferred. Tried to get my rebate. Its a scam. I hate menards. I hate john menard.
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1 comment
Anonymous
#1774462

Why do you say the rebate is a scam? I always get mine.

Review
#1702929 Review #1702929 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Not as described/ advertised
1.0
Details
Menards - Garage door
Never in my life have I ever been treated so horribly. Received a damaged garage door only to have shipping department manager be beyond arrogant and rude and then hang up on me as I became more angry by his attitude. My phone on speaker as the installers standing...
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1 comment
Anonymous
#1766843

It would be interesting to know how your end of the conversation went. My guess is that you wanted them to bring out a new door or replacement parts right away as your installers were at your home.

Unfortunately Menards doesn't have delivery trucks. They hire independent truckers to make their deliveries. They will load a number of deliveries on a truck at a time which may keep the truck on the road for a number of hours. After they have loaded the last load the drivers are gone until the next day.

So the idea of a quick replacement just doesn't work at Menards. If the door was special ordered you would have to wait weeks for a new door to come in.

You are better off dealing with a local garage door shop that stocks the doors and has their installers bring the door with them. In many cases you will end up paying less going to an installing dealer than buying a door at Menards and paying someone to install it.

Review
#1688640 Review #1688640 is a subjective opinion of poster.
Cons
  • Treatment of employees
Reason of review
There is no resolution at this point.
Preferred solution
I'm got a new door still had minor damage but usable. Had no choice since my house was exposed

Menards in Livonia, Michigan - Rebate check missing

It has been over 8 weeks and I never received my rebate check for items purchased
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1 comment
Anonymous
#1751503

Did you bother tracking your rebate on their website? Do you realize the rebate comes in the form of a postcard that looks like an advertisement? If this is your first rebate from Menards it is very possible you thew it out thinking it was junk mail.

Review
#1659411 Review #1659411 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I ordered and paid $5,863.93 for a pole barn kit .2days after my order menards call asking for $600.00 more for delivery there’s nothing on my receipt that states I owe anything menards won’t deliver my merchandise I paid them for
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3 comments
Anonymous
#1733388

Good luck I don’t think this is a Menards website. Probably better to go to the retailer website and email them.

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Review
#1621499 Review #1621499 is a subjective opinion of poster.
Service
Menards Delivery Service
Cons
  • Not trustworthy
Reason of review
Problem with delivery
Loss
$586393
Preferred solution
Deliver product or service ordered
Tags
  • Menards Bad review

The Menards store located in Livonia Michigan.

4.6
Details
I truly enjoy shopping at this store. The people that work there are so very pleasant and courteous. I have NEVER had an issue there, and I have done a lot of shopping there. I believe it is like one gentlemen sead, it is all about the people that work in a business. I enjoy their prices and especially their sales. I do wish that there were more stores threw ought the USA with people that cared like the people in Livonia do. Chester Zuchowski
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Review
#1544771 Review #1544771 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Good customer service
4.1
Details
Hello All We put this in at our lake house up north. It’s been just shy of a year. I don’t have any experience with other brands, but I can comment a few words of warning if you’re thinking of going this route with UltraDecking: 1. For the 10” face plates, you will...
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1 comment
Anonymous
#1692538

You fail to say which series of the Ultra Deck you used. If you look at their literature they show how much each series of decking will fade.

As the price goes up they ad more UV protection. That being said there are more reasons than fading to spend a little more and use Trex.

Review
#1544061 Review #1544061 is a subjective opinion of poster.
Product
Ultradeck Deck Board
Reason of review
Not as described/ advertised
Resolved

Update by user Jul 15

old complaint, time to move on.

Original review posted by user May 16

I was about to complete an online order for some garage wall cabinets to pick up at the store and noticed a Processing fee for $2.80. Forget it, firstly the rebate offered is not cash it's money I have to spend in your store which is...
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2 comments
Anonymous
#1716699

Wrong!!! Employee jobs are not do do your shopping for you. If you don't want to pay the processing fee then come in the store and pull the product off the shelf yourself .

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Review
#1535998 Review #1535998 is a subjective opinion of poster.
Reason of review
Pricing issue
Menards / Patriot lighting. Fan with light and remote, model 355-0674. I was told that the fan 3 speed function and dimmer could be operated with an second external dimmer mounted in place of the power switch. They recommended the Lutron MACL-LFC. We took it home and...
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2 comments
sandralynndavis
#1683853

I’m assuming that you are referring to someone at the store telling you the product would do what you wanted? Mennard’s is a self service store geared to DIY’ers.

They don’t really have the knowledgeable staff to assist you like an independent store. That’s how they keep their costs low. When going to a big box store like Mennard’s you really need to know what you require before going and don’t depend on their staff.

Also, you need to get a new electrician. Shouldn’t have taken him that long to figure that out.

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Review
#1529899 Review #1529899 is a subjective opinion of poster.
Product
Patriot Lighting Fh8078 Ceiling Fan
Reason of review
Not as described/ advertised
Loss
$160

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Menards Products and Services Reviews

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1.0
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The money is good that’s for sure. I worked with them for year & half. I made $220k delivering local. Reason I quit the new manager came in & didn’t want to work with me. So he would try to run me 7 days a week even if there is only 1 delivery he would setup in the...
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1 comment
Anonymous
#1669275

As you found there are good managers and bad managers at Menards. Unfortunately you will find there are fewer good managers than there are bad.

There is little training for a management position and most of the managers have gained their attitudes towards management by watching their managers due to Menards promotion from within policy.

As far as the Masterlift truck goes, it's ok for deliveries for a lot of area to move in but doesn't compare to a donkey lift. Unfortunately Menards like to require that you buy one of their Masterlift trucks.

Review
#1507738 Review #1507738 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application