I went to menards the retailer helped me with every need, i asked, for a discount if i purchased in bulk i was turned down. Now i have not enough money to finish my project.
I saw several other rebates the customer service told me i would have to wait for a sale, why couldn't i just get even a small discount nothing was offered, i was planing on spending over 2000 dollars on windows and doors, now i might have to go to mead lumber, they have always given me discounts and delivered for free because i only live 2 blocks away.
Customer service should have the ability to offer at least a small discount, I don't blame the employees they were very kind the high ups should give them the power to offer at lease a small discount
It is common courtesy and good business.
Although i do love menards because the nice things are just slightly higher, I love the selection of doors and windows and the fact that i did not have to order them they have them in stock, it is amazing.
Ten stars to customer service they new everything i needed to know and informed me of even more, I am not a profesional but with the information they gave me i didn't feel any stress and i knew i would be able to figure out how to get the job done without a profesional.
So thank you for being their but with all the promotions that are given out why not give just a little even if its just a candy bar or a few screws or nails.