My Father ( 83) shops Menards 3 X a week. He went into Menards in Glendale Hts, IL 60139 in hgh on 5/29/12 to purchase propane accesories and 2 bags of HVAC zip ties and a hearing aid type battery.
He brought in his old battery to match it up. After making his purchase and exiting the store a undercover security ran up to him and asked him to come back in store. My Dad followed. He was taken to a room and asked to empty his pockets and the guy said he took a battery and didn't buy it.
After a search of my Dad and the battery was still missing. ( Fell out of cart in store) They refused to let my Dad retrace his steps to prove it fell out. The only battery found was the OLD one in his pocket. They made him pay a 150.00 "Civil penalty" charge at the register before releasing him.
Pretty sad that s fecurity chases down senior citizens and scares them into paying Menards a 150.00 fee. If you or anyone you know has had this happen to them I am interested in taking up a class action suit. My father is scared, imbaressed and feels betrayed.
Our family will not shop at Menards any longer. Shame on you Menards.
Monetary Loss: $150.