Chicago, Illinois
Not resolved
2.7
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Customer service
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Diversity of Products or Services
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2 comments

I lived close to midway menards but go to maplewood menards. Went to store asked for help finding product and more than 3 people just pointed to where to go.

No help at all. No one I came across either knew anything nor acted as though they wanted to be there. One girl when asked for help actually sighed and told me to go to service desk. I left and have not returned.

Called to complain to customer and was told to leave phone #. That someone in management would return call.

That was almost 6 years ago. Still NO CALL!!!

Reason of review: Poor customer service.

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Anonymous
#958439

Haven't you ever heard that to forgive is divine? Seriously, it was six years ago, it's time to let it go.

It's not healthy to hold on to anger for so long, especially over something so small. If this is the worse thing that had happened to you in the last six years, I would consider you a very fortunate individual.

Anonymous
#957658

Why do you wait 6 years to post a complaint about a store in a city you don't live in anymore? The store manager that was in Maplewood 6 years ago is long gone.

If you really had a problem at this store you should have asked to talk to a manger while you were there and had your problem solved before you left. Calling in later rarely does anyone a lot of good.