Menards customer service ONLY communicates via US Mail. I sent in all the details two weeks ago and just received a copy of a letter that they sent to the door manufacturer, asking them to contact me about the issue.
This could have been done in a day, via phone or email. None of the paperwork has ANY phone numbers.
I just know we are going to get screwed on this.
DO NOT buy any special order doors or windows from Mernards. You. Do not have any recourse if something is not correct.
Now we are stuck with a warped door that does not seal properly.
Product or Service Mentioned: Menards Customer Care.