I recently picked up a pallet of retaining wall bricks at the Sandusky Menards and the fork driver smashed my wheel wells. Zurich Insurance did their version of an investigation and came to the conclusion that menards was not at fault.
I stood there next to my truck and said that the pallet would not fit and the driver pushed it anyway. Guess what the driver said when they asked him about it?
"I don't recall anything like that happening" The kicker is that I have spent thousands of dollars at that store and this is what I get. Good thing there is a Lowes and Home Depot in town.