Product: Menards Shipping Service Clear all filters (29 of 29 reviews match)
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Wrong item shipped to us.
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Anonymous
Anonymous

So what? It happens. Was this an item ordered on-line or was it an item you ordered at the store? The big question is how they handled the problem. Did they take the item back...

1.7
Product
Menards Shipping Service
#1170150
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I purchased a wood burning stove on 11-20-17 on line, there web site stated delivery 11-28-17 I didn't get the stove till 12-06-17..every time I sent a email asking where my item is all I would get is Thank you for your email your product is on its way please use...
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Anonymous
Anonymous

What a dumb @ss. They obviously shipped it if they provided a tracking number. It's kind of out of their hands once the shipping company has it. You could have contacted the s...

3.0
Product
Menards Shipping Service
#1144337
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ordered a pole barn kit in Aug and paid over $7000 for it. We had it scheduled to delivery the week of Oct 19. Less than 24 hours before it was to be delivered they called and said some of my stuff was damaged. I don't know why they didn't check that sooner, so I had...
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Anonymous
Anonymous

I'll just address the first issue. You placed the order in August, the material would have arrived to the store within a couple of weeks and would have been inspected when the...

Product
Menards Shipping Service
I liked
  • Rebate program
I didn't like
  • Loss of money due poor product
#1139163
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Menard's Wyoming location is crooked as lightning.They sent me the wrong material twice and lied about the 11% rebate. They will not help you even if it was their mistake on the rebate. If you live out of state I highly recommend you stick with Lowe's or Home Depot....
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Anonymous
Anonymous

What do you mean by sending the wrong materials. Did they ship something other than what was on your order? Were you expecting something other than what you ordered? Did the m...

Product
Menards Shipping Service
#1133029
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I was thrilled to discover Menards now offers shipping because I had always liked their store and now because of distance and transportation reasons, I just can't get there in person. I have a Home Depot and Lowes closeby. I went to menards website with my list, put...
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Anonymous
Bummed Minnesotan

I have always preferred Menards over Home Depot and Lowes but recently had almost the exact same experience. $36.00 worth of items came to a total of $121.00 with "processing ...

Anonymous
Anonymous

Menards is a brick and mortar company. On-line orders are only there because people asked for it. Their efficiency is supplying the brick and mortar stores, not shipping on-li...

Product
Menards Shipping Service
#1132990
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I ordered 3 garage doors on the website and had them shipped to the store! Transaction went off without a hitch. This store makes lowes and home depot look pretty sad.
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Anonymous
Anonymous

You need to be very careful when ordering building materials on-line. For example, in Minnesota the building codes require that garage doors be wind rated. Sure, if you are re...

4.9
Product
Menards Shipping Service
#1130293
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menards tells me they have everything so time start on my kitchen. Get my cabinets tore out and start putting up new cabinets had to make several trips them all to find out they are missing one of my base cabinets. Got told by the person in the special order pickup...
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Anonymous
Anonymous

You've learned the first rule of remodeling. Don't tear your home apart until you have the replacement products on the job site. Far too many things can go wrong in shipping a...

Anonymous
Anonymous

Menard's does not do inventory on special order items like most conventional retailers would. They have determined that they actually save money/costs by not wasting time doin...

1.9
Product
Menards Shipping Service
#1127769
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After spending upwards of 30k at Menards in Altoona, we ordered door and window trim from them as a special order because they do not carry enough in the store to finish the house that we are building. We were told it would take a week to get in at the beginning of...
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Anonymous
Anonymous

Menards is great at quoting the shortest possible lead times. If your order was pulled in the stocking distribution center and shipped to the distribution center that delivers...

1.9
Altoona, Iowa
Product
Menards Shipping Service
I didn't like
  • Management customer service
#1095403
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Bought cedar decking at the glendale heights store.Changed lengths to accommodate them. Next day they told me they had nothing in stock. Waited 3 weeks and they sent me horrible wood.Still trying to get them to get it out of my garage.
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Anonymous
Anonymous

If you are particular about the quality of wood you get you need to pick it yourself. Wood is a natural product and there will be a lot of variation from one piece to the next...

Product
Menards Shipping Service
#1089449
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On 6/5/2017 we ordered Carpet for my living room and hall, it was installed on 6/10 came in and what a surprise it was the wrong carpet, not even one we had looked at. talked to the manager at the store and he acted like it was our fault. Sent pictures and complaint to...
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Anonymous
Anonymous

Menard's is pretty specific in never doing any installations or favoring one installer over another. If you happened to get contact information on an installer and hired them ...

Anonymous
Anonymous

always check project supplies for accuracy b4 work is started esp when youre payin someone to do it

1.0
Princeton, Indiana
Product
Menards Shipping Service
I didn't like
  • Employee attitudes
  • Employees were rude and did not resolve my problems
#1087450
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