i had come into my mankato menards wanting to do a siding project. i had told the order dept dimensions and what i had from previous project.
i finished i had 2 whole boxes of siding left, so i took back to store with receipt in hand. 25% return fee on my siding return.. wtf! i didnt order the extra siding, they did!
$75.00.. i was pissed.. nothing i could do.. so..
my credit had been tampered with so had to get new debit cards, sorry, can only put on card used.. i had receipt, i had been ripped for $75.00 and now i can have store credit or wait 2 weeks for check.. still waiting for check!
whatever happened to customer service.. we are making these companys so wealthy they can care less if they lose a few customers..
Product or Service Mentioned: Menards Customer Care.
Reason of review: POOR RETURN POLICY AND THE THEFT OF MY $75.00.
Preferred solution: RETURN POLICY TO BE CHANGED AND PERCENTAGE ON RETURNS LOWERED.. .
Menards Cons: Return and repayment policy.