Menards doesn't honor some of the rebates submitted to them and I began noticing this problem about 10 years ago. I created a folder on my hard drive devoted to Menards rebates and tracking when and IF I received that actual "rebate".
First, a rebate is "an amount of money that a business or company pays back to you because you have bought a particular product or service"
But that's not what Menards does. Their "rebate" is a card (looks like a check) but is only accepted at Menards on more merchandise. They do not allow you to use the rebate towards the current purchase of a product, nor do they send you a check that can be cashed for actual money the way real rebates actually work.
Which brings me back to honoring rebates: All too often they DO NOT honor their rebates, sometimes ignoring your submission altogether, or sometimes sending a letter offering some excuse for why they won't honor it. The last rebate I received came up short, so I sent it back to them telling them I'm taking my business elsewhere, which I have.
On a secondary issue they pay employees next to nothing leaving stores staffed with low motiviated, low knowledge sales people who make a commission by making sure you buy something, even if not needed. I know this to be factual as my nephew works at Menards. While employees work for a pittance store owner John Menards becomes richer and richer, as if he can spend all of his billions. He is Wisconsin's richest man by a wide margin.
Product or Service Mentioned: Menards Rebate.
Reason of review: Problems with payment.