Spring Grove, Illinois
0 comments

I had 2 rebates, one for $20 and the other for $35; I received the $20 rebate within the expected time frame. I checked the Rebates International website looking for the other one, and there was no record of it at all!

After some researching online, I was expecting the worst with trying to get my check.

BUT .... I submitted my question through the Rebates International website (without re-submitting a receipt), I heard back in 2 days saying they would review the issue, I received another e-mail 4 days later saying that my issue was resolved and that they would be sending out my rebate.

The next week, I received the rebate, as promised.

Of course, it would have been nice to not have to follow up like this, but I have no complaints about the customer service!!

Product or Service Mentioned: Menards Rebate.

Reason of review: Good customer service.

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