We purchased a Poulan Pro 21" snow thrower "On Sale" in October for $399. We were told it had much more power than a 2 cycle thrower.
Our first snowfall came December 8th. About two inches of light fluffy snow. We started it up and it vibrated like it was going to come apart. We checked everything and it was all tight.
Started it again and tried to blow the snow. It will not handle the snow it throws in front of to the side. It slows way down and leaves a trail of snow on each side. We were sure there was something wrong with it.
So we returned to Menards and they said they could not take it back because it was over 30 days old! I asked why they would put something on sale so early in the year if we had very little chance of using it for two months? then I explained it did not run right. they said we had to take it to a "service center".
We took it to the service dealer and were told "that is just the way it is. It is not and expensive snow thrower, just a motor and paddle." There was nothing they could do. He said maybe we should try to sell it and buy a better one. They said it has a two year warranty and if it breaks they will give us another one.
I said "it doesn't throw the snow". He said I know they are not very good. That will be the last time I buy equipment from Menards. Sears and Lowes both said they would have taken it back and given us a credit on a better snow blower.
the worst part is they now have it on sale again for $319.
Monetary Loss: $399.