I am 58 years old, a female and have a bad back. I went to Menards in Ottumwa today to get some lumber for my husband.
I told the person checking me into the outside lot that I did need help loading the lumber. I found the treated lumber and waited and waited. Finally I sorted and loaded 20 8' 2x4's myself - still no help. I then loaded 5 of the 7 8' treated 4x6's when a kid finally came over after I yelled at him as he was driving around on his forklift.
I then asked if I had to load the 14 bags of concrete mix myself and he said no, he would help me. Suddenly (now that nearly everything was loaded) four young men showed up and have a *** ol' time loading the concrete mix - only to break one in the back of the pickup. When I checked out at the guard house, I told the young man there that I was unhappy that I had to load nearly everything myself. He mad absolutely no comment or apology.
On the way home, I called the manager of the store and complained. I hung up before he could comment.