Marquette, Michigan
10 comments

I need to travel 40 miles to my nearest Menards. Menards of Marquette has been doing alot of expanding and moving inventory around.

It is a nightmare trying to find things and it has always been difficult to get any help! You can watch as you approach an employee they seem to turn and hide. Menards has lack of employees.

I would like to see Menards of Marquette have a manned information center with maybe detailed floor plans to pass to any consumer with questions on where to find certain products or information.

If Walmart can afford greeters, Menards ought to be able to find a retiree, to man an info center cheap!

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Anonymous
#464201

@ an aviation buff:

You have probably been seeing a lot of those planes because Menards has a Buy N Fly program. This is where owners of contractor or commercial accounts earn free flights to anywhere in the continental US for themselves and 8 family/friends after they spend one million dollars on their account at our stores. If you live in an area with a lot of new development, it is highly likely that those planes are coming in for contractors.

Anonymous
#464119

I have no affiliation with Menards and oly shop there occasionally. However, like most retailers will want us to believe they face a lot of problems with retail theft as number one or very high on the list and on the rise as the economy lingers in the dumper and so sometimes rearrangements are made to allow better views from their surveillance cameras. The really big reason that I see, like at nearly every business, is that they are rearranging their products to get the customer to wonder around the store looking for what he is shopping, hoping that we will see something else and the impulse purchase will (and it does) pay off at the final accounting - it increases their profits.

Anonymous
#271317

Why do huge Menard's company jets fly into Marquette several times a month.

The onethat visits regularly is a beauty - 1998 Raytheon Beachcraft 1900D with 19 seats (Yes 19 seats)- Flight Tail Number N535M.

I noticed the swanky jet - one of several owned by Menard's - is constantly landing at Sawyer International Airport and always on the move flying to airports around the Midwest including Chippewa County in the U.P.

This has caused many rumors around the airport.

Anonymous
#77672

After reading the insightful conversation taking place here, I have, once again, come to the conclusion that the only way to solve the problems in the retail industry, or in the world, for that matter, is for everyone to take an unexcused, unpaid 2-4 week vacation from work and consuming.

Anonymous
#43003

you are complaining about menards expanding and moving stuff around. Wow. You should be happy to have a big menards in your area

Anonymous
#33905

We're comin to get you boys!

Anonymous
#27680

It has been scientifically proven time & time again, the only difference between an old man working at an information desk & an ape working at an information desk is that the ape will take a *** & fling it about the store, while an old man just takes a ***. Its called evolution.

Seriously though, with drastically different products being merchandised with the many different seasons, it would be obsolete to try to keep up with the changes on in store maps.

Menards can indeed hire greeters, but they usually don't work for free. Menards isn't in the retail game for charity. They want & desire to make money. Its one of those things, that the more people they hire, the more $ they need to charge on products to still make a profit.

Anonymous
#15332

Why would you want a map of a store that is being remodelled? Wouldn't your precious little map be worthless if the store was in the process of moving things around?

And besides, most people are not able to read a map, hence the popularity of Garmin, TomTom, OnStar and other GPS services. Maybe you should try looking at those big green things hanging from the ceiling with words written on them. They're called signs. They show you where things are, and are easy for the store to move with the product (for example, if a Menards store chose to move the ductwork from one spot to a different location, looking for the fantstically large green sign hanging from the ceiling might be a reasonable course of action).

And I am also shocked and appalled by your insinuation that all retirees are good for is to stand around and tell other people where they can go (although that often times proves to be an accurate description of the elderly).

If you feed them and keep them watered they can do substandard work just like the rest of us. But if you insist on having an information booth, might I suggest staffing it with a hot blonde in a tight shirt and a short skirt rather than some old wrinkly dude that smells like BenGay.

Anonymous
#15145

All of us Menardians agree. Problem is that we are not given enough payroll to hire a sufficient staff.

We really would like to but cannot. A lack of payroll to use is the number one problem but none of the company big dogs seem to care. The majority of all the complaints posted on this site are directly related to a lack of help. Trust us, we are just as pissed as you.

It is one of the biggest reasons that managers are walking out the door now after many years of loyal service. If you are reading this John or Larry Menard, you should take note. Your guys profit is going to be directly affected by this problem sooner then later. Number 1, how can we provide good guest service when there is nobody to provide it!

Number 2, product knowledge is becoming a thing of the past! As a result of the lack of PTS, the knowledgeable managers who are left do not have the time to train anybody!

There is always more to do and less time to do it. The system is not working anymore.

Anonymous
#15144

All of us Menardians agree. Problem is that we are not given enough payroll to hire a sufficient staff.

We really would like to but cannot. A lack of payroll to use is the number one problem but none of the company big dogs seem to care. The majority of all the complaints posted on this site are directly related to a lack of help. Trust us, we are just as pissed as you.

It is one of the biggest reasons that managers are walking out the door now after many years of loyal service. If you are reading this John or Larry Menard, you should take note. Your guys profit is going to be directly affected by this problem sooner then later. Number 1, how can we provide good guest service when there is nobody to provide it!

Number 2, product knowledge is becoming a thing of the past! As a result of the lack of PTS, the knowledgeable managers who are left do not have the time to train anybody!

There is always more to do and less time to do it. The system is not working anymore.