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2.4

Bought washer within a couple of weeks and two loads of wash machine made loud noise and would not fill with water or work. Tried to return they wouldn't let me because delivery person took it out of box and we used it twice. Return policy only 7 days on appliances will never buy large appliance from Menards again.

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

If you are beyond the return window then you MUST contact the MANUFACTURER!!! To make a post blaming a INNOCENT PARTY really goes to show that YOU are ignorant. PLEASE dont be ignorant and self entitled!!!

Guest

They didn't refuse your return because the driver took it out of the box or that you used it twice. Your return was refused due to it bing a couple of weeks after you got it.

Manufacturers will only accept returns of appliances that have initial failure and would have to be returned within a week of purchase. After that the appliance is covered by a repair warranty. The number to call for manufacturer repair is on your receipt.

Call it and the manufacturer will arrange in home repair of your washer. Take a look at other stores complaint sites and you will will find other consumers that can't grasp how a warranty works making the same complaints and swearing they won't make another purchase at those stores as well.

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