Product: Menards Manager Clear all filters (0 of 159 reviews match)
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This was at the Cuyahoga Falls Ohio store. I bought a refridgerator Tuesday Oct 30th and was told it would be ready the next day. They said they couldn't get me a new 1 till Nov 30th so I opted on the floor model which had a small dent on the right side. Decent...
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Anonymous
Anonymous

Get off your lazy *** go into the store and talk with someone in person. Solves the problem.

Anonymous
Anonymous

You have to realize that the sales people in a store have more to do than answer the phone. The department that sells appliances also sells kitchen cabinets. Part of selling a...

1.0
Product
Menards Manager
I didn't like
  • Manager
#1393809
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I'm not the person who gets on social media to bash a store or anyone but I need someone to contact me at least post a 1 800 number for customer care and not in the store i'v did that. If your establishment can't provide your consumers with a easy or way to contact...
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Anonymous
Anonymous

They do make it easy. Menards.com, then click contact us, then send them ur response. Easy as 1,2,3. Hahah

Anonymous
Anonymous

Menards does not have an 800 number for customer service. If the store manager can't help you with your problem you will need to submit a written complaint to the corporate of...

Product
Menards Manager
#1354852
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Resolved
Yesterday, 9/6/18, my husband and I were at the Menards in Normal, IL. The day before (9/5/18) my husband had stopped in at that Menards to talk to someone at the Customer Service counter about our kitchen floor. We had purchased Shaw vinyl plank flooring from that...
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Anonymous
Not Stating It

I think he should be reprimanded at the very least, and fired at the very best. I have no doubt that this is probably the way this manager treats customer on a routine basis.

Anonymous
Anonymous

Have you ever had a bad day or done something at work that you later wished you hadn't? Perhaps the Flooring Manager had a great record but for whatever reason his interaction...

2.7
Product
Menards Manager
I didn't like
  • Rude manager
#1349006
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Contacting the general manager at Menards in Sterling Illinois is a joke they won't stand behind their product they steal your special order product and replace with junk that they have in the shells and when you call up about it they do nothing at all about it
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Anonymous
Anonymous

Be a little more specific. What are you expecting the retail store to stand behind? It is the manufacturer that puts a warranty on a product and is responsible for it. What ki...

1.0
Product
Menards Manager
#1322430
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Employees are given there review paper's and are told to make a request to have it done with your lead manager. and then when you ask to have it done they say I'll try to get to you and this goes on for months and you do not get back pay for those times that lead up to...
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Anonymous
Anonymous

You need to get in contact with your state's labor board or contact your state attorney general. What they are doing MAY be illegal in your state.

1.0
Product
Menards Manager
#1278850
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We learned our lesson with them and now understand why we stick with companies like Lowe’s - they have outstanding customer service and go above and beyond to please there customer. I wish I could say the same about Menards but unfortunately can’t with there terrible...
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Anonymous
Anonymous

Department manager=head shelf stocker/lead sale sign installer. Why would anyone expect anything else? The box stores have pretty much driven all the local retailers out of bu...

Anonymous
Anonymous

You must not look at the posts for Lowes. Menards, Lowes, Home Depot and most big box retailers are not really known for great customer service. Stick to your locally owned st...

1.8
Product
Menards Manager
#1265188
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As a customer, I spoke with Kevin Harrison, store manager in Kansas City, Missouri in reference to the horrible home delivery service I received and how poorly illustrated it was. Not only did he not take any ownership for his store but you can detect a major superior...
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Anonymous
Anonymous

Please explain Exactly What you mean by in reference to the horrible home delivery service I received and how poorly illustrated it was.I have No idea What that means Without ...

Anonymous
Durpa

Says the guy who actually IS!! Too funny!! Talk about irony!!

1.3
Product
Menards Manager
#1250899
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Menards security accosted me outside the Maplewood store, MN. I was accused of stealing. I went into the store, demanded to have the store manager present. We went into the security office, I emptied my pockets, offered to have the police frisk me, and take a lie...
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Anonymous
Anonymous

If you shopped there 6 days a week for 25 years surly you would have interacted with the store manager countless times prior to the situation to the point where he would recog...

Anonymous
Anonymous

I shop there 6 times a week for 25 years...Really????

Product
Menards Manager
#1244252
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Was in the process of buying remenant flooring. And the manager came over and raised the price wtf. Said thats not right she didn't care. The flooring was clearly marked at $34.90 and she marked it up to $111. Im a contractor who spends thousands a year on materials....
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Anonymous
Anonymous

Stores have the right to charge the correct price for an item. Remenants have a paper tag taped to them with the price. It is not unheard of to have people try and switch the ...

1.8
Product
Menards Manager
#1242697
Reply to reviews

Manager unwilling to see his broken part causex more damage to good pRtz he is unwilling to satisfy his customers now i wont have water because of all this for two weeks
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Anonymous
Anonymous

useless review due to very little info

Anonymous
Anonymous

Why does it take 50 words to comment on a shorter post that pissed consumer allows from cell phones? What kind of part is causing the problem? Menards will exchange most thing...

2.3
Product
Menards Manager
I didn't like
  • Manager
#1236760
Reply to reviews