I sent my brother to Menards to buy a dog kennel I saw in the Menards ad. I told him to ask them how long they would be on sale at that price.
He called from the store with the sales person standing right with him and told me the guy said they would be at that price all summer. So I told my brother to buy just the one and we would get the others as I needed them. Well now I need three more and come to find out they are not on sale at that price any more. The store manager says there is nothing he can do, that we must have misunderstood the sales person.
Well the sales person must not be able to hear either as my brother told me what the salesperson said right in front of the salesperson.
Well Menards has lost out on a very good customer and come to find out that Sam's club sells the identical kennel everyday at $20 cheaper than Menards sale price, so what a crock that Menards said they would be losing money if they gave me the sales price. So now they have lied twice to me!!!
Product or Service Mentioned: Menards Sales Manager.