High-lo driver tried to put a sheet of plywood into my truck bed without putting the tailgate down; failed. At home I found that the tailgate had been damaged.
Went into store and filed a complaint. Their insurance agent, Gallagher Bassett, called but cell phone dropped call. I have made several calls to agent to find out resolution with no reply. Went back into store (Menards, Mt Pleasant, MI) to talk with an assistant manager.
No concern, no attempt to resolve issue.
Have bought many items in the store, enjoyed shopping there. But, now, they have lost a customer.
Monetary Loss: $200.