I purchased an EarthQuake rear tine rototiller from Menard. I assembled the equipment after reading the assemby and users manual.
Withing twenty minutes of trying to use the rototiller on last years garden plot, the drive transmission broke. I brought the unit back to Menard the next day to find out they do not allow returns, refunds, or exchanges if you have already put gas in the device. They also do not assist with getting the machine repaired. Once you put gas in the equipment, it's yours for life.
Menard washes there hands of any involvement. I simply want consumers to be aware of the exception to Menard's return policy for gas powered equipment so they can make an educated decision.
Monetary Loss: $399.