We ordered a new refridgertor and scheduled to have it delivered the next day. All of my paperwork says "Hinges: Left".
Well when they showed up for delivery I stopped them in the driveway because the hinges were on the wrong side. The delivery people said they couldn't switch them but they would tell the manager when they got back to the store, and he would call us and schedule a time to send someone out to switch it. So I let them leave it with us. Big mistake.
I called them after not hearing anything for 4hrs. I received a return call from someone in the delivery dept who said they talked to the GM and he said there was nothing they could do. He then proceeded to ask me if the fridge was accessible an whether I could switch the handles myself. Even throwing in "it's only 3 screws".
Well that's great but I'm 9 mtgs pregnant and, call me crazy, but I expected a NEW fridge to be delivered the way I ordered it! And then to be asked to fix it myself...what about the warranty? Isn't that tampering that would void my warranty? What a crock.
So I now have a fridge that opens the wrong way.
Monetary Loss: $700.