I purchased a patio doggy door from Menards on the Internet. It was too small for my dog, so I returned it to the local Menards outlet.
Menards has a written return policy at the store. Menards refused to accept the door contrary to their written return policy, stating that Menards.com is separate, and it has a 25% restocking fee plus postage fee for all returns...I WAS NOT MADE AWARE OF THIS WHEN I PURCHASED THE DOOR.
I think it is fraudulent to advertise a return policy for Menards, and then allege Menards.com is separate entity, and never advise the consumer. Menards.com is an Internet address, not the name of a separate entity.