Recently bought a master craft door from Defiance Ohio Menards. We asked the sales person if there would be any special promo sales on the door as Christmas was approaching.
He said no. 1 week later the door was on sale 15% off. The head of sales in the door department argued about refunding the 15%. The general manager returned the door gave us a 15% discount then tore up our 11% rebate off are receipt and commented to another associate that we weren't getting that.
It was the 9th of December and everything in the store on sale or otherwise was eligible for the 11% rebate. To add injury to insult our bill arrived with a $25.00 late fee on that purchase a $17.51 interest charge. Mind you the purchase was picked up on 9th and returned.
We never had a previous bill mailed to us!! We maybe canceling our Menard Big Cards and doing business elsewhere!!
Product or Service Mentioned: Door.
Reason of review: Pricing issue.