I went to Menards to get materials to add on to a garage. They gladly sold all the materials to me, but when it came time to deliver they had measured wrong for the trusses.
They won't take responsibility for that. Now my roof line is off by 4 inches, coming into the existing structure. They also promised to have things delivered and some items came a week and a half late, holding up sub contractors. When I told them they would lose my business, they said, " oh well, we will get other customers." They really don't care!
Both Home Depot and Lowes have given good service to me! I will NEVER shop at Menards again!