my mother bought the forest king 22 ton log splitter (junk do not buy) after spending 6 hours putting it together some assem. required yeah right .
the next weekend we all got together to split her winter wood the log splitter only split two small and i mean small peices of wood it made a clunk and then the splitter would not decend the shaft after that. we called the cust. service # to no avail called menards they said we had a air blockage in the lines . (not) after spending the next 3 hrs trying to find the blockage my 9 yr.
old son found 3 small pieces of metal. hmmm. my brother goes on line to find out info on this splitter which we found this site. then we goto menards and meet this braydn what a treat he is for starters he looked like he spent most of his night tipping the bottle would not even look at us ,hid behind his computer did not even up for over 20 min.
gave the floor guy we were talking to some phone #'s for us to call and we told floor guy(brandon)we did not want # to call my mother wanted to return item so 5 min later brayden get up off his chair and tells me since we put gas in it there was nothing he could do our conversation is over !! first of all how are you to know something is of value untill u start it up right. my mother was not looking for her money back she wanted something of value she spent over $800.00 and $70.00 2 yr warr.
on top over 10 hrs. of messing around w/this machine braydn never even gave us a chance to speak w/him about any of this he could care less .this guy she NOT be in charge of anything let alone a store.
Monetary Loss: $900.