Product: Menards Delivery Service Clear all filters (36 of 36 reviews match)
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The first cabinet they took out of the box had a big split down the side. Then we pull the next cabinet out and it had the frame cracked in 2 places. To make a long story short we had to replace 2 whole cabinets, 2 doors and 3 drawers. Called store they said they...
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Product
Menards Delivery Service
#1101060
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Placed 2 orders online and only received one of the orders even though they both show they were delivered about 2 weeks ago.Trying to get ahold of a human willing to help is next to impossible. I initially called a store in WI and the first person wasn't able to help...
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Anonymous
carla

I have never received a response.

Anonymous
Anonymous

When they shipped the order, did they provide a tracking number for the shipper that you can track?

1.0
Product
Menards Delivery Service
I liked
  • Had want i wanted
I didn't like
  • That i did not receive it and cannot speak to someone about it
#1094384
Reply to reviews
I ordered a garage kit and had it delivered and it cost me an extra $200 all the stuff was not there and they refused to deliver what was missing I feel like I ripped off I bought it in Des Moines on 14th Street and I will not go back there last time I went there I had...
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Anonymous
Anonymous

I recommend you to go to Home Depot anytime I can set my five star Menards does not deserve to be in business

Anonymous
Anonymous

Menard's, like Home depot and Lowe's, is a self service home improvement center. Yup, you have to load it yourself. But thanks to cheap a55es like you, all the locally owned f...

1.8
Product
Menards Delivery Service
#1091189
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I immediately sent an email to Menards customer service asking to cancel the order. They responded back that the order was already processed and ready for shipment and could not be cancelled. If I wanted to return the merch. once it arrives, there would be a 25%...
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ransom
ransom

This procedure is common for most large stores, it is nothing unique to Menards.Besides, when you place an on-line order there is always an order summary screen before you act...

Anonymous
Menards yard manager

You sir are an ***. Instead of being a man and admitting that you f-d up and didn't pay attention when ordering, you now choose to share your idiocy with the world and look e...

2.1
Product
Menards Delivery Service
I didn't like
  • Poor customer service
  • No customer service phone contact
#1053283
Reply to reviews
Recently ordered parts from Menards that were needed sooner than later. I was assured the parts would be to me in 4-5 days. After getting home I received an email from Menards stating the part(s) I ordered would be tome in 14-15 days. A little different. I then...
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Anonymous
Anonymous

At least they ordered the part, mine they didn't order and yet the paperwork stated what date it be in. It would never arrive because of their incompetence.

Anonymous
Anonymous

Why don't you have your 4 year old read what it says to you so you can understand it. What it says is "ESTIMATED ARRIVAL DATE NOT BINDING ON MENARD INC. BASED ON PROMISES BY ...

3.3
Product
Menards Delivery Service
#1029892
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I purchased a deck on 3-10-2017 over the phone from the Scotts Bluff Nebraska store. I was told that the deck would be in two weeks . Today 3-29-2017 I was called and asked if I still wanted the deck. I sent a semi out twice only to find out the driver was told that it...
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Anonymous
Anonymous

Menard's is a self service business, not a full service business. Don't have too high of an expectation of a business that exists only for lower prices. If you want full servi...

Anonymous
Anonymous

If it costs you $350 to have someone pick this up, why in the world wouldn't you just pay Menards the $50-$75 to pull and deliver this to your house?Here in Ohio, unless you a...

2.1
Product
Menards Delivery Service
I didn't like
  • Willing to make their problem look like your fault
#1027095
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Their delivery SUCKS waited 5 hours in their delivery time frame I had to call they couldn't get a hold of their delivery guys never heard such a messed up system!!!!People do have to work as well!!!! Never going through them again for delivery especially!!!! Talked to...
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MrSharkNasty
MrSharkNasty

Like others have said you're dealing with an independent contractor when it comes to deliveries from Menards. I would like to add Menards is lucky to break even on deliveries,...

Anonymous
Anonymous

I bet UPS FedEx and USPS all call you directly when your packages are going to be late too huh?

1.0
Product
Menards Delivery Service
#988698
Reply to reviews
When I explained to her what was going on and asked to speak to someone regarding it, she rudely told me to mail it to them and they would get to it whenever they could. Totally unacceptable customer service. I will never shop at Menards again!! Buyer beware....there...
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Anonymous
Anonymous

Their system is set up that when you pay for the order, the order is placed by their computers at the time of order. When they look up the order you are given the due date pro...

MrSharkNasty
MrSharkNasty

You have a lot of holes in your story. I'm very familiar with the Green Bay area Menards locations. I'm even more familiar with the special order process and store policy seei...

1.5
Menards Howard, Wisconsin
Product
Menards Delivery Service
I didn't like
  • Poor customer service
  • Delivery fees
  • Poor management
#973729
Reply to reviews

I have spent over $12.000 with Menard's in the last 6 months, and I will never recommend this store to anyone.The customer service is appalling. I've had four counter tops replaced because of poor quality, and have had to pay for each one to be delivered, as I live out...
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Anonymous
Anonymous

Over $12? Reallyy?

Menards Hot Springs, South Dakota
Product
Menards Delivery Service
#945712
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I purchased a sofa and love seat,and the vendors and menards were unprofessional,and lack basic consideration for their customers. Red flag when there isnt a phone number to talk to a person who will help with delivery dates,and in my case a backordered loveseat. I...
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Anonymous
Anonymous

You are not going to get a refund by posting here. Take your receipt to the store where you purchased it, go to their service desk and get the refund there.

Menards Peru, Illinois
Product
Menards Delivery Service
#935600
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