Product: Menards Delivery Service Clear all filters (56 of 56 reviews match)
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1.0
Details
I ordered and paid $5,863.93 for a pole barn kit .2days after my order menards call asking for $600.00 more for delivery there’s nothing on my receipt that states I owe anything menards won’t deliver my merchandise I paid them for
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3 comments
Anonymous
#1733388

Good luck I don’t think this is a Menards website. Probably better to go to the retailer website and email them.

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Review
#1621499 Review #1621499 is a subjective opinion of poster.
Service
Menards Delivery Service
Cons
  • Not trustworthy
Reason of review
Problem with delivery
Loss
$586393
Preferred solution
Deliver product or service ordered
Tags
  • Menards Bad review
This is second time i have tried to give my local menards my business with 20grand plus order and a 10 grand order first time wow ,dropped the ball , then last thursday i dropped off order for 1760 bags of rubber mulch told him he could have till monday to find out...
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3 comments
Anonymous
#1728270

You are right, they don't care anymore. Menards is getting to be more and more like a grocery store.

Put products on the shelf and expect their customers to grab them and take them through the registers.

It is getting harder and harder to find anyone willing to help you even in areas that require a salespersons assistance. They would much rather have you purchase high margin items that they have on the shelf in the store than lower margin items that the need to assist you in ordering.

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Review
#1614361 Review #1614361 is a subjective opinion of poster.
Service
Menards Delivery Service
Cons
  • Everything at pro desk needs changed
Reason of review
Poor customer service
Preferred solution
Fix it
2.8
Details
00 worth of lumber and supplies and had to wait a month because it was special order for the steel roof; now menards cannot deliver back to the location because they only have big trucks. My material is not longer than sixteen feet. They let me know a day before...
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1 comment
Anonymous
#1681951

What reason did they give for not being able to make the delivery? Many communities impose weight restrictions on the roads that are lower in the spring until the frost is out of the ground.

If this is the case, you will just have to wait until the weight restrictions are lifted by your community.

As far as using large trucks goes, it is common for companies delivering building material to use large trucks as many loads require large trucks. If you are in a hurry, get a refund on the delivery charge, rent a u-haul and pick it up yourself.

Review
#1527262 Review #1527262 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Problem with delivery
Late delivery, rescheduled a before noon delivery of our furniture because my wife had to work and now I’m being told it won’t be there until 130 and they asked me if I wanted to reschedule don’t make promises you can’t keep you suck Menard.
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4 comments
Anonymous
#1631512

No matter where you purchase products deliveries can be a problem. There are too many factors that can cause delivery to run late that are beyond the control of the store.

As they deliver 7 days a week the smart ting to do is set your delivery for a day you aren't working. That way if they run late you won't miss work.

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Review
#1449816 Review #1449816 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Problem with delivery
I purchased a 40 gal. l p water heater from a Menards store in Ottumwa ,Iowa..They wanted to charge me $ 70.00 delivery fee. I took it home installed it but it did not light. So I followed the big printed labeling o n the box and the Item , which requested " THAT I NOT...
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1 comment
Anonymous
#1609872

Looks like you have a choice to make. Pay a plumber to fix it and submit the bill for reimbursement or uninstall the water heater and take it back to the store for an exchange. Before doing either, take a few minutes to re-read the instructions for lighting the pilot light and confirm you didn't miss a step in the process including turning the gas back on.

Review
#1418946 Review #1418946 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Order processing issue
3.7
Details
delivery was set up and the delivery was not delivered at the appointed time which caused me to miss time from work due to the fact that a designated time had been set up for 9 am on thursday oct 25th at 9 am I called the delivery service at 9:30 am and he did not...
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1 comment
Anonymous
#1587904

In over 30 years of dealing with Menards they have never set a specific time for a delivery. The closest they would offer is morning, afternoon or evening deliveries.

Not much different than most stores that offer delivery. Did they actually put on your delivery paperwork that they would be there at 9:00?

Review
#1388558 Review #1388558 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
we had Est done by mena Sarcastic rds given item number and total when asked for piece price was told look it up on line we dont give each price just total and item so look up on line by the number of items 15 different items really ! then having del of items...
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1 comment
Anonymous
#1575379

Pretty typical of big box store deliveries. Best you get is a morning, afternoon or evening time frame for delivery.

If you are having shingles delivered you are much better off going to a company that specializes in roofing.

Prices will be similar but delivery service will be much better. When I worked at Menards and replaced roofs on my home and on several family members I ordered the roofing elsewhere as I knew I'd get better delivery service.

Review
#1374693 Review #1374693 is a subjective opinion of poster.
Service
Menards Delivery Service
Cons
  • Services
Reason of review
Poor customer service
Loss
$265
Preferred solution
Deliver product or service ordered
Tags
  • customer service person
1.0
Details
Paid for 72 4+8 2 inch thick last Thursday was supposed be delivered yesterday on 8/30/ 2018 well never come and my contractor his here to do job contacted the masslion store and they said it was sold so I had to wait till some come in .this is unexceptionable and...
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1 comment
Anonymous
#1550767

Your post is somewhat confusing. What is a 4+8 2 inch thick?

My guess is that you may be talking about 4x8 insulation board. It isn't clear if you or the contractor placed the order and arranged for delivery.

They would typically attempt to call whoever set up the delivery and let them know if there is a problem with stock levels. It would be my guess there isn't another product to substitute and there isn't much they can do if they don't have product to deliver.

Review
#1343642 Review #1343642 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Order processing issue
It took 3 deliveries to get a custom double door that wasn't damaged. Once I finally got the door installed it wouldnt lock, there were considerable light showing around the door & jam - and the glass packs didnt match. If you need help their customer support is either...
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3 comments
Anonymous
#1545956

Btw, Mastercraft doors are made by Menard's to be the cheapest doors they can sell.

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Review
#1336023 Review #1336023 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Poor customer service

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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I've paid Menards for delivery twice (and never again) because they farm it out to another company so, if it's a horrible experience Menards doesn't care or take any responsibility. On one occasion, they just left a new bath I bought in its box out in the snow in my...
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4 comments
Anonymous
#1564888

Lowes is significantly more expensive to pay for that delivery service as well.

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Review
#1332115 Review #1332115 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Poor customer service