Product: Menards Deal Clear all filters (25 of 25 reviews match)
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3.5
Details
Got DirecTV through Menards, I was told if I paid a 120.00 up front I would get a 120.00 gift card for Menards. Now i'm stuck in a 2yr contract with DirecTV and I did not receive my 120.00 gift card, witch is why i have a 2yr contract. Beware of the kind of sale people...
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3 comments
Anonymous
#1670570

This is a DirecTV issue. I'm still out $400 in promotional rewards because "nobody has a record of it" even as I have screenshots of the offer.

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Review
#1505802 Review #1505802 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Let the company propose a solution
1.6
Details
So I just spent about $6000 at Menards in Baxter, in updating our townhouse. They have a clearance area where they get returns called "Rays Bargains" which you can get really good deals sometimes. I found a quartz countertop close to what I was looking for and offered...
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6 comments
Anonymous
#1426942

Menards has a buddy club type system, they claim to have a coupon match policy. But if you are not in the group the manager refuses any and all coupon matches from competitors.

It does not matter if you spend 20k a year there, on the menards credit line. If you are not buddies with management of the store, no deal for you. Same with the really good sale or rebate offers, the public gets what is left over after the group gets what they want to sell off by other means.

I know this from several ex-employees that witnessed this unethical behavior in a well known Ohio location. I can only assume it occurs at other locations as well.

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Review
#1095087 Review #1095087 is a subjective opinion of poster.
Service
Menards Deal
Cons
  • Management
Reason of review
Poor customer service
Loss
$800
Preferred solution
Let the company propose a solution
3.1
Details
The dock folks and a department head assured me that Menards valued customer satisfaction and would make it right. The Evendale, Oh store manager, Scott, spent over an hour trying to contact his "On-Line" Dept. Their Illinois store has 6 units but they refuse to pay...
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1 comment
Anonymous
#1253805

Soo you're mad because you didn't scam them? Seriously?

Where's the money at. There would've been more money going out than coming in...?

Wheres the room to keep the lights on? Gtfo

Review
#970759 Review #970759 is a subjective opinion of poster.
Service
Menards Deal
Pros
  • Unique items
Cons
  • Not getting the promotional item i was promised
Reason of review
Order processing issue
Loss
$43
Preferred solution
Deliver product or service ordered
Big 11 percent sale. But jacked some prices at 30 percent the night before.
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1 comment
Anonymous
#1240586

No, they don't go around jacking up the prices. What you may see is that the previous sale ended Saturday and the 11% rebate starts on Sunday.

In many instances items in a regular ad can be on sale at a discount higher than the 11% rebate. You may have looked at an item that was on sale and and that sale price has ended.

Review
#954298 Review #954298 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Not as described/ advertised
Items in sale flyer will never appear in stores.Never. Disclaimer says limited to stock on hand. Which is always zero.Terrible corporate policies.
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2 comments
Anonymous
#1149992

They wouldn't spend millions on advertising if they didn't have the products in the ads. The ads that say limited to stock on hand are ads full of great deals much like black Friday ads.

They are often called Crazy Days ads and run Friday to Sunday and have big discounts. Many of these items sell out quickly so it's a good idea to get there early in the ad rather than waiting till Sunday evening and expecting the best deals to sill be there.

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Review
#836079 Review #836079 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Not as described/ advertised
3.5
Details
Backyard stone for $0.89 75 of them the sticker said $0.89 when I went to the register they tried to charge me a dollar 29 the manager went ahead and gave them to me for $0.89 because the sticker was still up I ended up being 3 short went back. Got three more tried to...
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5 comments
Anonymous
#1133508

Catches a break buying 75 stones marked 31% cheaper than the actual price because of an error, gets it acknowledged and awarded the incorrect price because of a mistake.

Tries to extend the same deal to a secondary purchase for 3 stones, even tries to involve the SAME GUY as before and is denied because, surprise surprise, they know about it and remembered it was you that pointed it out.

Denied for trying to be a miserly ***.

Better *** about it on the internet because you didn't save that additional $1.20 after you they already gave you a deal 30 dollars in your favor when they didn't have to. Some people are just implacable.

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Review
#794126 Review #794126 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Pricing issue
Today dec. 18,2015 I purchased over 500.00 dollars in building material .Had <3> doors the same except one opened the oposite way. The lady made us unload from cart because she seen a green tag,that end up having nothing to do with nothing. She made such a big...
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3 comments
Anonymous
#1081465

Same guy gets mad when he comes to pick up his special order.

"Sorry sir but it looks like it was actually sold."

"How could you sell my special order? It has a green sticker with my name on it!?!"

........Good job Patty.

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Review
#754204 Review #754204 is a subjective opinion of poster.
Service
Menards Deal
Cons
  • Check out lady didnt know what she was doing
Reason of review
manger was quick to tell her
2.7
Details
Went to menards to order a template for a countertop template came in wrong went back to reorder came in wrong again it took them 4 times then the countertop came in and it was wrong they reordered it came in wrong again. They said they could reorder again REALLY Not....
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1 comment
Anonymous
#1071943

Cough...the company...cough..that makes that countertop....cough......did wha??....cough....................................................................................................................................................................

Review
#742733 Review #742733 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Not as described/ advertised

Menards in Mankato, Minnesota - Excellent service

5.0
Details
I've shopped at menards for 23 years. I've always had the best customer service. A couple times I have had wood delivered and found some boards warped but I called and let them know and with no hesitation menards delivered different boards. The same day. Now that's great service. All departments have been very helpful and have gone out of their way to please me. A big thank you and keep up the great work menards. Customers should also keep in mind. Menards is a very busy place. Sometimes I sure the employees get tired of impatient customers especially the rude ones. I think the employees deal with a lot and I give them all the credit in the world. They r not just employees of menards but also advisers, teachers, and problem solvers for all of shoppers that don't have a clue what there looking for and can't explain the part or supply they need. Thank you menards. You r the best
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Review
#605420 Review #605420 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Good customer service
Tags
  • Paint sales

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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Took a online ad to the store for a outdoor fireplace and they would not honor it ... The ad read- Alpine fireplace w/2 wood boxes for 787.02 dollars. I am building a house as we speak w/ a outdoor fp and my friend from the Mid America Bank and Trust faxed this to me...
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5 comments
Anonymous
#713039

As they say, if it looks too good to be true, it's probably not!!

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Review
#423841 Review #423841 is a subjective opinion of poster.
Service
Menards Deal