Product: Menards Credit Card Clear all filters (16 of 16 reviews match)
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I bought two keys from the minute key machine. While both keys were cut correctly, it seems that since I paid with a credit card, I was charged tax for each key. When I called the magic 1-800 number, I got someone that didn't know his *** from a whole in the ground....
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6 comments
Anonymous
#1067014

Well you were luckier than me - I used their kiosk in a Lowes and within 3 hours after using it to pay for the keys - my credit card was fraudulently used multiple times for on-line purchases --- even though I had it in my wallet and it was never left my wallet after it was used in their kiosk. The CC company alerted me to the issue and now I have to change all my automatic payments to my new card.

What a mess. I will never use them again.

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Review
#670031 Review #670031 is a subjective opinion of poster.
Product
Menards Credit Card
Reason of review
Problems with payment
1.0
Details
I Tried to return a product that stopped working. I had the receipt, and was within the date on the receipt, but they tried to tell me they could only give me in store credit. if I used my bank card, why can I only get an in store credit? My quick no hassle return...
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1 comment
Anonymous
#961454

There is more to the story than is being told here. Was this a case where most of the purchase was paid for with a store credit and the balance with a credit card?

Review
#611046 Review #611046 is a subjective opinion of poster.
Product
Menards Credit Card
Cons
  • Refund policy
  • Poor customer service
  • Response of local management
Reason of review
Poor customer service
typically receive bill after it's due, then make prompt payment, but due to extremely slow processing on Menards behalf, must wait weeks to card again. also received damaged goods which have yet to be replaced a month. So Menards actually owes us, but we can't use...
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4 comments
Anonymous
#732628

Typical menards way of doing business! They are dishonest and sell inferior quality products.

I had a similar situation where I purchased a special order, very low quality by the way" mastercraft" and the hassle of getting anyone to take care of the problem was worse than pulling teeth. I can't emphasize enough, go to an honest and trustworthy home store and you can bypass the after the sale nightmares at menards.

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Review
#450231 Review #450231 is a subjective opinion of poster.
Product
Menards Credit Card
Loss
$500
I recently purchased a shallow well pump through the online services of Menards. Not realizing it, the pump I ordered was being sent to a location in Ohio. Believing that there was a real possibility of losing the order I requested a cancellation of the order. I...
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2 comments
Anonymous
#711155

There gets to be a point in time that it is to late to stop and order. Depending on how soon the cancellation request was made all they could do is to try to stop it. It's not their fault you didn't check your shipping address before placing the order.

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Review
#444683 Review #444683 is a subjective opinion of poster.
Product
Menards Credit Card
Tags
  • Home maintenance supply
I have been a customer of Menards for about 20 yrs, and do appreciate everything about the retail store. However, within the last few months you have handled your Credit Cards thru Capitol One and since then I have been charged late fees twice in appropriately. I...
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1 comment
Anonymous
#684350

Your issue is with Capitol One, not Menards. Menards has nothing to do with the card after you sign up for it It's like this for all major retail chain credit cards.

The only reason they even offer them is to guarantee repeat business. Menards makes zero money on interest that is all going to Capitol One because they do all the WORK AND BILLING! All Menards gets is the cash for what you bought!

They don't care if you don't pay Capitol One, because Menards already got paid! YOU SHOULD HAVE TITLED THIS Capitol One - inappropriate late charge + interest!!!!!!!!!!!!!!!!!!

Review
#431238 Review #431238 is a subjective opinion of poster.
Product
Menards Credit Card
I am complaining about all these p people complaining about menards and no receipts, there are kiosks at front of the store to look up and print out ANY RECEIPT YOU HAVE EVER HAD. If you pay cash, then you may have a problem, but you can insert any debit card, credit...
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2 comments
Anonymous
#666499

My problem is I ordered on line and they did not email me a receipt. I need a receipt to get the 11% rebate. They have not shipped the item and I do not want to drive 100 miles to attempt to get a receipt at some kiosk.

I think Menards is trying to screw me.

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Review
#318385 Review #318385 is a subjective opinion of poster.
Product
Menards Credit Card
I paid my menards card off of 2500.00 and my bank has verified that it has been paid to them. Now Menards has no record of it. I do however have the reciept. So I will fight it. So that is why I paid my payment at the store and now they cant find the money I paid. I...
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2 comments
Anonymous
#474450

When working for menards my paychecks along with everyone else was always 3 weeks leadtime from the time the pay period ended until you were paid for that week. Sure we were paid every week but the 3 week delayed permited john menard to collect intrest on the $400 or so gross amount of the paycheck. now mulitply $400 times number of employees and even with rock bottom intrest rates it still adds up.

Perhaps menards nurses off the intrest from credit card payments too? Ignore jeffs nonsense about its a differnt company, menards personaly collected your money at the counter and delayed forwarding the money to collect intrest. Just like how menards "rebates internationa" division collects intrest on money you pay advance for rebate items then issues store credit a month later

menards is a scam artist in sheeps clothing

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Review
#314769 Review #314769 is a subjective opinion of poster.
Product
Menards Credit Card
Loss
$2585

Menards in Indianapolis, Indiana - Tore up products

when I recieved your Menard credit card I was very pleased.That was until your products started to tare up.1 toilet codes up after every use 2 avery nice potrack with two lights that no longer work 3weed eater that won't start 3 folding doors wear track broke,no replacements 4 fireplace that worked half the time 5 pedastal bathroom sink stopper won't work 6 dutchboy paint tyhat so old it took me two days to sand it down. Then when I was paying off my card you lowered the my credit limit.Thank God for Lowe's other wise we'd have nothing.I will never buy anything from your's stores again accept well know cleaning products. I can't beleive all these products had these problems that broke or tore up with in ayear and half Thankyou JohnOquist Act#6004300114337709
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4 comments
Anonymous
#460586

Dumb ***

Anonymous
#460015

wow is just all I have to say...... WOW!!!

Anonymous
#457593

I thought you were a m o r o n based on your grammar. But then you posted your credit card number, which removed all doubt for me.

Anonymous
#457591

You're not smart.

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Review
#308147 Review #308147 is a subjective opinion of poster.
Product
Menards Credit Card
I've tried to find the website to pay my credit card bill.All the websites listed are for contractors or business.Even the site listed on my Big card doesn't help.Is this some trick to get your customers to have to pay late fees? Why list a website on your Big...
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3 comments
Anonymous
#454338

Type Menards.com. Is that hard enough for ya?

There is also a link on the site that says "Menards Big Card". Wow, that must be it.

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Review
#303718 Review #303718 is a subjective opinion of poster.
Product
Menards Credit Card

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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I can not search the Menards statement for a ticket reference. I want to know what each charge on my statement is, but all that is on the statement is a Reference Number. There is no sku detail. My husband throws away the tickets so I have to go to the store to look...
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4 comments
Anonymous
#410041

Keeping receipts is the responsibility of the guest. Menards has nothing to do with you billing statements it is HSBC bank.

Menards can not legally access your bill and we do not have access to you bills. The kiosk goes back 30 months so you dont have to make a special trip.

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Review
#286833 Review #286833 is a subjective opinion of poster.
Product
Menards Credit Card