Product: Menards Cashier Clear all filters (46 of 46 reviews match)
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I was checking out at the ST.Ann MO Menards. The clerk has over charged me on a 36 FG GRNHSE KIT. I had 4 to be checked out and he charged me for 5..I would like to know if I could get the difference back? Please contact me and I'll get back with you...I did not notice...
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1 comment
Anonymous
#1649888

This site has nothing to do with Menards. The only thing that will help you is to call the store and talk to the store manager.

if they can tell that you only had 4 by reviewing their security tapes they may give you a refund. You need to contact the quickly as the security footage is kept for a limited amount of days. If the product isn't clearly visible on the tapes this may not be of any help.

It's always best to scan your receipt before you leave the store and address the issue before you leave. Once you get the items home it's hard to prove your were charge for more than you got.

Review
#1478361 Review #1478361 is a subjective opinion of poster.
Service
Menards Cashier
Cons
  • Over charged on a item not recieved
Reason of review
Problems with payment
Loss
$5
Preferred solution
Full refund
On Friday the 14th my husband and I purchased multiple items and after checking out, we went to customer service desk for rebate forms. Noticed many of the rebate numbers were out of order and we were having problems finding the right ones. No one at desk and we waited...
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4 comments
Anonymous
#1564593

This is what you included in your complaint... I have now lost my patients and told her HELP!. So how many patients do you have at Menards that you have to see, and how often do you see them?

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Review
#1358822 Review #1358822 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service
4.3
Details
Saturday evening I was at the Menards in Big Rapids, MI. All three of us had purchases and went through the same cashier's aisle. I was the second of the three of us in line and the cashier Samantha was scanning my 1st friends items and while I was turned in another...
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3 comments
Anonymous
#1500083

So you put your items on the belt along with your friend's items, you didn't use the divider that even small children understand divides your stuff from other people's stuff, and then you're mad that the employee had to explain these rudimentary things to you? I get it, she "scolded" you...sometimes stupid adults need to be scolded so they get a little embarrassed about how dumb they are, at which point maybe they smarten up.

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Review
#1277478 Review #1277478 is a subjective opinion of poster.
Service
Menards Cashier
Pros
  • Store and products
Cons
  • Samantha the cashier
Reason of review
Poor customer service
Loss
$310
Preferred solution
Let the company propose a solution
Tags
  • Poor Cashier Attitude
1.0
Details
I was in Menard's today 10/15/17 between 1:00 and 1:30 PM checking out at the 6 items or less isle. I had over a $100.00 in merchandise on the counter. I was getting ready to pay and I asked the lady attendant if I could get a couple of extra plastics bags during check...
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8 comments
jdmomm
#1387908

BRAVO THIS IS WHAT EVERYONE SHOULD DO TO GET THE ATTENTION OF THE MAIN OFFICE WHEN THEY HAVE TO DELETE A SALE OVER AND OVER.....ANYONE IS RUDE TO YOU FOR SHOPPING IN THEIR BUSINESS THEN DON'T SHOP THERE EVER AGAIN AND CALL THE MAIN OFFICE...

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Review
#1115572 Review #1115572 is a subjective opinion of poster.
Service
Menards Cashier
Cons
  • Way i was treated rude cashier
Reason of review
Poor customer service
1.0
Details
My mother bought a gift card from the Celina, Ohio Menards in December 2016. A police officer showed up at my parents door to let her know that the cashier had pocketed the validated card and gave my mother a card that had no value. She was not the only customer...
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3 comments
Anonymous
#1272494

Posh! Menards should have replaced the card and charged this lady with theft from the workplace and got the $100 back out of her in restitution.

She stole a gift card from her employer even if it had no cash value.

And the customer did not even get out the door with her "purchase". Why the *** would I ever buy a gift card from an outfit that won't correct what their own employee did wrong?

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Review
#989738 Review #989738 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service
4.0
Details
I wish I'd written his name down because he was wonderful! Kearsten, the cashier, still kept that nasty look on her face as I checked out. She is the first rude person I've come across in your Fort Dodge, IA store and I will be sure to watch out for her. I'd rather...
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5 comments
Anonymous
#1231309

Why do people go to self service stores and complain about the lack of service is what I am wondering? I'm not a big fan of Menard's in general, but at least know what kind of business you are shopping at!

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Review
#941952 Review #941952 is a subjective opinion of poster.
Service
Menards Cashier
Pros
  • I like shopping at menards
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Cashier Attitude
3.2
Details
I think Menards cashier are the worst first of sll the do not help or even attempt to help bag, they do not take the payment. Or even acknowledge you by saying anything no thankyou either. The only thing they do is run the items past the scanner I gone through self...
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1 comment
Anonymous
#1214122

Their system works just fine for me. The cashier scans the items and sends them down the belt and I put them in a bag.

Works a lot quicker than one person having to ring the items and then bag them.

I take it that you are one of those people that loves to chat up the cashiers and would rather have then BS with you rather than getting your product paid for and out the door. Nothing worse than standing there waiting in line while a chatty customer ties the cashier up and keeps you from getting your product home getting to work on your project.

Review
#918854 Review #918854 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service
I was in the Menards Store on 5/31/16 around 7am. I was in the garden area to find a sign marking annuals at a reduced price. The flowers under the display with the sign were "Jam and Jellies" Vincas. They had been originally marked $4.97 but the sign indicated...
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7 comments
Anonymous
#1173957

The most valid point you make is that you can shop elsewhere. Please do.

Also, as stated by a previous post, it really doesn't matter what you think, thought you saw or where the product was located. If the item you had at the register was not the item that was priced (and described) on the sign, the retail outlet has an absolute right to charge you for the item you have.

They also have the right to kick you out of the store if you interrupt business flow, become abusive, or cause any kind of scene. Goodbye.

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Review
#860253 Review #860253 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service
Loss
$2
Preferred solution
Avoid any question with pricing by placing a sign over items not included in the reduced price advertised.
4.2
Details
2 days ago, I went to Menards to get supplies for a project I'm starting at my house. And I can't get it out of my head how upset I was by the time I left there. I really do LOVE MENARDS! I go in there and "get lost" looking the stuff. My mind starts going in all...
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5 comments
Anonymous
#1157748

Guess what?? The guy who thought the register system was a good idea - his name is on the building.

I can assure you he couldn't care less that you don't like it.

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Review
#845721 Review #845721 is a subjective opinion of poster.
Service
Menards Cashier
Cons
  • I hate the checkout
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Clive Ia

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts
2.7
Details
I went to Menards in Calumet City to return a mirror that I brought the young lady katrice while making the transaction for me never stop to interact with me make eye contact but had all the Time in the World to hold a conversation with the gentleman behind me after...
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2 comments
MrSharkNasty
#1157307

You can't be serious.... It sounds to me like you're jealous.

This reminds me of the time where a guy just stood there for 20+ minutes miles away as he watched us work and helped others. He never approached us to ask for help. He just kept standing there expecting something to happen. We never noticed him because we were busy working and he was far far away.

He had no problem causing a big drama fest.

He went to the two GM's on duty and started to flip out on them. The entire thing was idiotic, I'm sure you're this guy.

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Review
#845211 Review #845211 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service