I purchased an earth quake gas tiller. When he used it the first time he found it to be far too loud and not powerful and very hard to start.
When we brought the tiller back to the store in Cape Girardeau, Missouri, I was told by the return desk attendant that because gas had been put into the machine it could not be returned. I explained that there was no way to know how the machine works without having done so and that this had been explained in detail to the return agent. The staffs behind the counter making us feel like we were being seen as criminals, as a 50 years old professor, this is the first time in my life I been in a such situation. I took the machine threw it in the trash and bought a new one from Wal-Mart.
I will never shop in a Menards again!!!
I am going to switch to Home Depot from now on. Save yourself from terrible customer service and shop elsewhere!
Reason of review: Poor customer service.
Monetary Loss: $200.
Menards Cons: Refund policy, Poor customer service, Rude manager at menards.