It is company policy not to be able to talk to any one in Customer service. All complaints must be put in writing and then they might get back to you.
I've tried before to post an email and the stock answer is that the store manager will contact you. that never happens. Anyhow, I wished to purchase cabinet hardware from the store. one store didn't have enough.
the suggestion was that I call other stores and ask that they hold them. However, they will not hold them for more than a day. Instead of saying--we'll get them from another store for you and you can pick them up here--which would be the good customer service--the attitude was Oh well.
, if you want them you have to chase around for them. Then they wont even hold them for a reasonable amount of time.
Product or Service Mentioned: Menards Manager.