I purchased floor grout from the Menards in Sterling Illinois. The product turned out to be expired and moldy and when layed down has turned my floor multi colored.
I took pictures and filled out a complaint form sent it in and never heard from them. I asked the store for corp number & was given a number for guest services. There is no one to talk to just recordings that they do not respond to. After a little snooping I have the corp number.
Here it is in case you want a human to hear your complaint. 715-876-5911. All I wanted was a new bag of grout and a grout removal tool.
From now on I will be shopping at Home Depot. Even if it is a 45 minute drive from my home
Monetary Loss: $12.