Bought 5 doors at menard's and noticed one was cracked when ready to install...They would not exchange it...Want me to fill out a form to get my money back...What is wrong with this picture??? I admit that the doors were purchased 7 months in advance...I have the receipt...But when I called Lowe's and told them the same story...like I had bought it from them...They told me "Bring it back..we'll exchange it...the doors have a 5 year warranty on it...now that's what I wanted to hear from Menard's !!!
I called Menard's and talked to the manager and explained that I had purchased around $10,000 from them on the remodel and that this was the only thing I had problems with...He was rude and told me that I had done something to it myself!!!
Why would someone buy and put a crack in a door to go though this??? STAY AWAY FROM MENARD'S AND BUY AT LOWE'S...LOWE'S TOLD ME THAT THEY WOULD EXCHANGE IT...DOOR'S HAVE A 5 YEAR WARRANTY ON THEM...!!!
Product or Service Mentioned: Menards Manager.
Monetary Loss: $100.