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I've been a long time customer with the West Bend Menards store Today I went in to purchase 2 new ceiling fans. I know you have a mask dress code, though I tried explaining to 2 employees behind the return counter that I have severe asthma.
They refused to serve me and made no exception to my medical condition.
Obviously I walked out of the store empty handed. I am so disappointed on how I was treated, especially being a paying
Customer. Which in return pays those 2 employees wages. Whatever happened to customer service???
I hope to hear back from you on this matter.
Thank-you! Best regards, Paul J Horner 262-370-****
Preferred solution: Make exceptions to customers with medical conditions and the use of maskmasks .
Menards Pros: Choices.
Menards Cons: Rude sales personal.
Location: 575 W Paradise Dr, West Bend, WI 53095