we purchased new windows from menards built by jeld-wen. 5 of our 13 windows where VERY VERY LOW QUALITY.
menards was contacted they blew me off to jeld wen. they where contacted. they replied and after photos where sent they never replied again. the problem is special order windows must be paid for in full up front so menards gets there money jeld wen gets there money and you get what you get.
in the middle of October in Wisconsin you cant wait another 6 weeks to get windows. and yes I am part to blame because I removed my old windows before opening packaging on new windows to see that I received crap windows. buyer beware.
hint to jeld wen hire a beaver to trim windows. its cheaper and quality would be better
Product or Service Mentioned: Jeld Wen Window.
Reason of review: Poor customer service.