6000 SE 14th St, Des Moines, IA 50320, USA
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2 comments

I went to menards in des moines iowa on 14th street I had went to the garden center and got 500 brick for landscaping ask for help 2 time and got no help went to talk to the mang named james and I got the run around about were short handed people called out sick.. but the 3 people in the garden center were standing around talking and joke with each other this is *** spent 360.00 and no help home deport will be my store now! you would think a store like menards wound also give you so help no armed force discount but home deport says thank to are troops

Product or Service Mentioned: Menards Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $360.

Preferred solution: Let the company propose a solution.

Menards Cons: Mang james did care, Attittudes.

  • customer service person
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Anonymous
#1317610

The fact is, when you go to a big box lumberyard they don't have a lot of yard help to help you load your product. This is why the prices are lower than at a full service yard.

The people in the garden center are there to sell and maintain the items sold in the garden center, not load blocks in the yard. You can pay for delivery and they will be delivered to your home without your lifting a finger. By the way...

who is going to unload your brick when you get home? Seems like you should be able to put them in your vehicle if you can get them out when you get home.

Anonymous
#1317456

what part of "self service diy store" don't you understand. All of the full service diy stores got run out of business years ago by places like Menard's because everyone is only concerned with getting a lower price.

So you loaded 500 bricks. Blame the game not the players.