Site says order by 5 delivered by 8 that night $15
Put order in
Receipt says arriving tomorrow
Call store ask what's going on and we're told FedEx (or whoever you use) has already left so we're too late
Want our $15 back because we would have gone up there to get it if we knew it wasn't coming that night transferred to manager says they'll call back should have just given us our $15 back at this point
Next day we call says again they'll call back once again should have just given us our $15
hours go by no call
Call corporate you can't do receptionist says we need to go through gm of store first
She at this point should have taken care of us I said are you telling me you're corporate and you can't give me my $15 back....bullshit even corporate is useless
Box beat up, torn apart, and not taped shut
User's recommendation: don't buy here.
Menards Pros: General help on initial consultation.
Menards Cons: Unacceptable response times, Headache, No cash back due to old equipment, Site has wrong information, Corporate was useless.
Location: 32501 Van Dyke Ave, Warren, MI 48093