recently my husband i and were so excited to buy a new front door for our home, our choice to purchase from menards in fort dodge, ia. picked out the one we wanted and waited several weeks, very understandable.
door came in my husband and buddy insulted it, fit perfect, until we went to put the deadbolt and knobs on. the holes were drilled wrong from the company. we right away went to menards, were told to do paperwork, which we did, now still after 3 weeks, we still dont have a door we can open, which means.... getting the paper, opening to friends and visitors, letting dogs outside, we love the door, but dont get why something like this isnt more of a priority for a customer.
we do all our business with the local menards and have always been very happy.
Monetary Loss: $1700.