On June 14 2014 I ordered a faucet on line. We are out in the country and there is very little in the way of selection around here. The faucet we paid for was for over $100.00. Due to high salt in the water the faucet was leaking onto the kitchen counter. Rather than turn the water off and on we have piled on towels to protect the Formica.
Anyway we immediately hear from Menards and they say the order is in process. They send us an Menards rebate attachment that we have to print out ourselves.
Days pass. Nothing arrives. We finally get a notification that the faucet will be shipped on the 20th --- six days after the order. I was astonished at the slow handling of the order. I email customer service. Menards informs me the faucet isn't even in stock.
Well, apparently Menards doesn't want to lose business when they have a back order so they hide it.
Anyone buying on line should keep this in mind. Don't count on Menards to be honest and tell you when they are out of stock. The item you think you are buying may not even be purchased yet.
Product or Service Mentioned: Menards Rebate.