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1.0
Details
i recently was charged an item left on the receipt in which I never bought , after noticing it I told the cashier in which she had no idea where it came from. Then had to go to customer service to try and get a refund, your overring refund system is so inconvenient to...
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9 comments
Anonymous
#1630323

Most companies nowadays are closely controlled by corporate, who make most of the decisions. So your complaint is with their Corporate Headquarters.

Send their Corporate Headquarters a letter explaining your complaint. Their contact information is found online.

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Review
#1448162 Review #1448162 is a subjective opinion of poster.
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
1.5
Details
I purchased a dishwasher water supply hose that has an internal check valve, I personally installed the water supply hose and attempted to utilize the new dishwasher I bought at Lowes. The water supply was non existent so I called the manufacturer thinking it was the...
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7 comments
Anonymous
#1624934

What do you mean when you say they have no idea how a true company operates? As a private company they seem to be doing just fine.

They continue to open stores and expand their company. Wold you rather have them go public?

Would you rather see the closing stores like Lowes? What exactly should they be doing differently?

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Review
#1432799 Review #1432799 is a subjective opinion of poster.
Service
Menards Customer Care
Cons
  • Ththe experience they caused
  • Poor quality product
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
2.2
Details
Disabled Veteran. Very disapointed in menards that they choose not to give military discounts. Lowes and home depot give discounts. They honor / respect Veterans. Many restraunts give military discounts. Menards can't afford? Don't respect. Menards should feel ashamed....
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2 comments
Anonymous
#1615259

As a vet myself you are an embarrassment. I served my country because it was the right thing to do and because I chose and wanted to serve my country.

I didn't do it so I could get deals at Menards or coupons on food.

I am always honored when a store chooses to give a discount for military service, but if you ask for a discount you don't deserve it. You are a disgrace.

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Review
#1423160 Review #1423160 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
1.0
Details
Menards charged me for items I didn’t receive. Dan, the manager of the Iowa City Iowa location wasn’t interested in helping me or addressing the issue. I won’t shop at Menards again.
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4 comments
Anonymous
#1603420

The law says the burden of proof is on you. So, what proof do you have?

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Review
#1408125 Review #1408125 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Problem with delivery
4.0
Details
I lost the bottom half the rebate portion of my receipt and they're saying they can't put me off another one I wanted to send my rebate in
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1 comment
Anonymous
#1580849

Why would you expect them to print another one for you? If they printed another receipt you could send 2 rebates in.

When you get a rebate receipt, keep track of it just like you would cash. If you dropped a five dollar bill in their parking lot and the wind blew it away you wouldn't expect them to replace it, would you?

Review
#1379905 Review #1379905 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Order processing issue
I purchased a 6ft. Workmaster workbench kit. Made by Midwest Manufracturing. I was so disappointed when I began to pull the wood pieces out of the box...unbelievable. All the wooden boards had various sized knots in them, the ends of boards were rough cut and I had to...
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3 comments
Anonymous
#1576496

Wood is a naturally occurring substance. If you dont want something natural then you next options would be something of man-made material.

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Review
#1370703 Review #1370703 is a subjective opinion of poster.
Product
Midwest Manufacturing Workbench
Reason of review
Bad quality
Loss
$64
Preferred solution
Full refund
3.5
Details
ordered 9 prehung prefinished doors in english chestnut (mastercraft) also bought prefinished casing and floor trim went back to get more casing 6 weeks later and they said that casing was discontinued tried to get putty or wood filler to fill trim nail holes and was...
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1 comment
Anonymous
#1564857

Are you aware this is not a Menards site and they have nothing to do with how many words you need to post a complaint?

Review
#1361135 Review #1361135 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Your website no longer works right with the Firefox browser. It started about a month age and I'm not sure why you haven't fixed it yet. The images don't show up, just green dots moving in a circle. On single pages the magnifying work when I move the curser over the...
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2 comments
h.kitchener
#1564826

I use FF and the Menard's weekly ads work fine. Make sure you have the latest FF update.

Then, restart FF with addons disabled. If the Menard's ad works then your problem is one of the addons or extensions. Try that first. I know the Meijer's ad now won't open and I suspect it is because of it either being blocked by UBlock Origin, Blur or Disconnect or something the new updated FF is doing to block the Meijer ad.

I haven't bothered to figure out why because I basically stopped shopping at Meijer due to their lack of cashiers, etc.

You might try accessing the Menard's ad via Internet Explorer and see if you can get it that way, or with Chrome, etc. If you have IE already on your machine, just try that one just for Menards.

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Review
#1361110 Review #1361110 is a subjective opinion of poster.
Product
Menards Website
Reason of review
Order processing issue
1.0
Details
rebate is a joke and people would rather get 11% off so now ads say 11% off instead of rebate but! fine print still says rebate. menards is trying to fool people and find out at register they been dupped and still have to mail in a rebate.menards banks that people...
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6 comments
Anonymous
#1448496

This is all the marketing brilliance that Menards has in this total Merch / Marketing department - an 11% sale!

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Review
#1202490 Review #1202490 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Menards Products and Services Reviews

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2.8
Details
Talked to a Manager of building materials at Menards in Mason City. He was very rude on phone. When asked about why order has not been shipped he said I imagine they are busy. His tone was impatient and loud. He didn't seem to care at all.
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2 comments
Anonymous
#1431845

Considering he doesn't work there....

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Review
#1163049 Review #1163049 is a subjective opinion of poster.
Service
Menards Manager
Reason of review
Poor customer service