State: Indiana City: Indianapolis Clear all filters (38 of 2246 reviews match)
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Got a flat tire got a nail in the yard in my brand new trailer made report came up a second time and I got out in same area and glass busted every where made a claim with insurance company they agreed to send me a check not of the value of the tire but of what they...
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4 comments
Anonymous
#1267623

I'm sure they trow nails and glass around to ruin your tires. Is this near a trash container?

Seems like that if you got a nail in a tire there once common sense would tell you not to drive in that area if you saw glass there the next time you were there. When you see a pothole in the road do you try to hit it or avoid it?

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Review
#985922 Review #985922 is a subjective opinion of poster.
First of all no blacks work there! Second, i have a Menards Charge card. Yes i am African American! I go shopping for vinyl flooring, but as i am in there i see another screen door that i liked better than the one i bought, which i hadn't picked up from the store. So...
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4 comments
Anonymous
#1245942

Well as somebody reading this and not involved in the situation at all, you've failed to mention where your race played a decisive factor in not getting your issue resolved. Also there are plenty of other ethnicities that work there i just think your trip there was straight to the point to get what you needed. I only ever shop at this menards and have seen several myself.

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Review
#935698 Review #935698 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
Tags
  • customer service person
1.5
Details
Virginia menards lost 14 square of my shingles. Reordered and it took 9 weeks to get them. We ordered a bow window and a flat window was delivered. I reordered a bow window. When it showed up the delivery people were extremely rude. They took my product back to the...
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2 comments
Anonymous
#1199109

I would be willing to bet a lot of money that you misrepresented the delivery when you payed for it at the desk. You probably payed for a simple driveway delivery and expected the guys to drag it around the back of your house, up 2 flights of 2 foot wide stairs and through 3 doors, inspecting everything with a magnifying glass the whole time just waiting to demand a discount for some phantom scratch.

I helped the delivery service at a Menards in Indiana after school for a while, and those guys were not near as polite to jackoffs like you, you were lucky lol.

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Review
#900149 Review #900149 is a subjective opinion of poster.
Service
Menards Shipping Service
Reason of review
Order processing issue
1.8
Details
I stopped going into the store in Avon, IN because the service stinks. The sales people are useless (either go the other way when they see you or they send you to the wrong part of the store), it's hard to find what you're looking for if you don't know where it is, and...
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1 comment
Anonymous
#1138431

You probably entered your email wrong. Also they can look up based off your name and phone number.

Also if it did eventually com3 in how did you find this out. Someone would had to of helped you with this.

Review
#812885 Review #812885 is a subjective opinion of poster.
Cons
  • Poor quality product
  • How i was treated
  • Employee attitudes
Reason of review
Bad quality
1.0
Details
My husband is a contractor. We own a construction business in Indianapolis. He's Mexican and he's legal. But he faces discrimination every day. He walked in to the Avon Menards the day before yesterday to purchase building materials needed for a garage project. He...
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5 comments
Anonymous
#1131606

I doubt that this had anything to do with your husband race. It's more likely because he was seen placing what appeared to be unpaid merchandise into a bag and leaving the store with it.

I think this would have played out the same way if he were white, black, yellow, or any other color, and I think that by calling discrimination every time something goes badly or he is questioned about something cheapens the real discrimination cases out there. In this case, a customer saw him put something into a bag and leave without paying for it, they reported this to the staff who then followed up to protect their assets. I also think that wanting an escort every time he goes to the store is taking a big step in the wrong direction as far as equality goes.

Honestly, you sound more racist than anyone you encountered with your third sentence "he's Mexican and he's legal. " That makes it seem like you think everyone should assume that Hispanics are not legal unless told otherwise.

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Review
#740710 Review #740710 is a subjective opinion of poster.
Service
Menards Cashier
Reason of review
Poor customer service

Menards - Shed Review from Indianapolis, Indiana

4.5
Details
We bought a outdoor shed for our church. Special order it took longer than I thought to set the base, they stored it a lot longer than any other store would have. Than half way through the set up we were missing a part I call the 24/7 number of the company and not in till Monday. Called the Kokomo Menards they took the part I needed out of another box and fix me up. I will start doing more of my shopping there.
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Review
#719025 Review #719025 is a subjective opinion of poster.
Reason of review
Order processing issue
Every time I submit a rebate I have to fight with Rebates International to get my rebate check. I always hear it was "lost in the mail." The six weeks in which you are supposed to receive a rebate turns into six months. This past time they shorted my rebate (which I...
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2 comments
Anonymous
#1025324

After 90 days it is an instore credit check. If you were waiting 3 months for this last rebate the receipt is over the 90 days.

There is absolutely no way to override this at the store. Even the general manager can't do anything.

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Review
#689046 Review #689046 is a subjective opinion of poster.
Service
Menards Rebate
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution

Menards - Online Order Review from Indianapolis, Indiana

2.6
Details
I placed a large order with Menards and paid 100.00 delivery fee. My order was in last Saturday but they didn't have a driver! I was told they would deliver yesterday (following saturday) and they didn't! I just called and was told by the manager it will now be next Saturday! Poor business Menards! I have 2 different contractors waiting on the supplies! I've never heard of a delivery service that don't even have their own drivers!
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2 comments
Anonymous
#998277

Menards does not deliver the products you ordered. An independent delivery service makes the delivery.

If you look at the delivery agreement you signed they will be listed on the agreement. The delivery services are required to have drivers available 7 days a week. Have you requested that the delivery only be made on a Saturday?

You shouldn't have to wait a week for the delivery to be rescheduled. You can bet Menards is looking for a new delivery service if the service they have can't provide drivers

Anonymous
#997850

it will be delivered next saturday........... maybe.

If not it will be delivered the following saturday..........

oh wait thats july 4th, well then we will have it out by the end of the year if the stars are lucky enough to line up.

thank you for your pre payment in full so we can collect interest in the mean time prior to delivery.

your friendly menards staff.

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Review
#653784 Review #653784 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.1
Details
A couple of years ago, I moved to Indiana with family after not being able to find work in Arkansas. I looked for work in the area, and received a callback after applying at a local Menard's. I went, did the interview, and received a second callback to interview with...
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3 comments
Anonymous
#1012486

Menards stores are dingy *** holes and the guy that started Menards has been sued for sexual extortion in the past.

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Review
#643021 Review #643021 is a subjective opinion of poster.
Service
Menards Sales Manager
Reason of review
Sexist hiring process
Loss
$5
Preferred solution
Stop being sexist. Check out a nearby Lowe's for how you should be treating employees. Fire Kim?
Tags
  • Cashier

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

Menards Products and Services Reviews

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2.5
Details
at 6800 Pendleton Pike Indianapolis at 3:30 p.m. went into the store to buy new lamp heads (4) for a spider lamp I have, no one in lighting so I went to the desk and asked a young girl behind the desk for some help in lighting, she turned and asked a young man to help...
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1 comment
Anonymous
#967058

You know why she said OK right? Because there is nothing she can do about you making a statement like that.

Do you want her to beg you to stay at Menards? I can assure you she is happy you're leaving "never to return." Seriously you people need to wake up!!!! Stomping your feet and saying your going to shop somewhere else is exactly how a Child behaves when they don't get what they want. It's your job as a the consumer to treat people the way you want to be treated!

Going to another big box store will not fix anything. Eventually something similar will happen there and once again you will throw your tantrum and return to Menards.

Review
#615369 Review #615369 is a subjective opinion of poster.
Cons
  • Will not go back to menards
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
train your employees better, we are the reason they have a job, I honestly felt like I was bothering them. Now what if I was a secret shopper.