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rebate #6869 I never received my rebate. still waiting store #3245
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3 comments
Anonymous
#1742505

Have you checked with the local post office to see if maybe the mailman took them? There have been lots of them arrested for stealing the rebates.

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Review
#1643407 Review #1643407 is a subjective opinion of poster.
Reason of review
no rebate given
4.6
Details
One tiny complaint about Menard's. Occasionally they will locate a rebated product in some really weird place... like disposable diapers in Paint. You can't find these oddly placed products unless you ask. But, generally the associates do know where the product is. No...
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1 comment
Anonymous
#1741448

At Menards Paint and groceries make up a department. You will also find toothpaste and deodorant back there as well. Is there any place in a lumberyard that really makes sense for disposable diapers?

Review
#1641484 Review #1641484 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
Late delivery, rescheduled a before noon delivery of our furniture because my wife had to work and now I’m being told it won’t be there until 130 and they asked me if I wanted to reschedule don’t make promises you can’t keep you suck Menard
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4 comments
Anonymous
#1631512

No matter where you purchase products deliveries can be a problem. There are too many factors that can cause delivery to run late that are beyond the control of the store.

As they deliver 7 days a week the smart ting to do is set your delivery for a day you aren't working. That way if they run late you won't miss work.

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Review
#1449816 Review #1449816 is a subjective opinion of poster.
Service
Menards Delivery Service
Reason of review
Problem with delivery

Update by user Nov 24, 2018

called the day before Thanksgiving and was told they would call me back THAT night but did not. Told them I had ONLY this Friday off they said okay and would call..

they did not. They were closed Friday when I called so not sure how long it will be before I see someone...

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4 comments
Anonymous
#1601979

There is a reason their Criterion products cost less than the major brands. What do you really expect of an appliance made in China?

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Review
#1406069 Review #1406069 is a subjective opinion of poster.
Cons
  • Freezer not working after 10 months
Reason of review
Bad quality
Loss
$25
2.1
Details
I lost a bag in February 2018 whose contents included a few Menards checks. I kept checking my rebate status on Menards.com and Voila! two months after the loss, someone redeemed one of my Menards checks. I called the store where it was redeemed and the manager told me...
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4 comments
Anonymous
#1485008

The comment section needs to get a life and stop sucking off Mr. Menards.

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Review
#1259993 Review #1259993 is a subjective opinion of poster.
Service
Menards Rebate
Cons
  • Rebate
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund
Tags
  • Menards Rebate Check
  • Rebate International
Resolved
3.7
Details
I bought four special order (because not in store...whose fault is that) bathroom fans. The installer just came over to look at the vents. He measured and found out that they are too big for the space allotted from the old one. I thought I measured, but I guess not....
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9 comments
Anonymous
#1671062

I am having the same issue with Menards on the restocking fee, bought a white dishwasher to go with other appliances that I already have, no white in store so special order and now it will not work do to the handle on dishwasher I can't open the drawer on the other side corner cabinet without hitting the handle on the dishwasher.. so now I have to pay 125.00 restocking fee.. this is crazy

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Review
#948325 Review #948325 is a subjective opinion of poster.
Cons
  • Restocking fee being so high
Reason of review
Return, Exchange or Cancellation Policy
Loss
$160
Preferred solution
Restocking fee to be less, as well as cashier to explain why I had to sign two receipts. She did not mention 25% restocking fee or I would not have gotten them.
3.6
Details
We purchased a refrigerator during a rebate week. It was delivered with damage. Menards offered a reduction in price if we would keep the damaged one rather than having it replaced, we accepted. We fully expected that we would also get a rebate based on the lower...
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2 comments
Anonymous
#1201185

Oh ho, that's pretty shady! Normally I chalk up things like this to consumers not using common sense and not bothering to inform themselves, but yeah...one of the managers definitely pulled a fast one on you there, intentional or not.

Discounted items are price overriden which are automatically ineligible for rebates, that is true, and in this case normally a gm would normally have the front end just write out a credit at the store level for compensatory purposes because of this. Seems like they went the other way on this one though....

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Review
#894196 Review #894196 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Damaged or defective
2.2
Details
The man at the guard shack for the yard was extremly rude .
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3 comments
Anonymous
#1163004

Gate Guards are 3rd party hires comtracted from a security company. They aren't employees of nor affiliated with Menards, so try again. If you were really so aggravated about this incident I would suggest you acquire the information of the security contractor and complain to them instead, but I know a *** like you would rather prefer to *** from the anonymous soapbox of the internet than actually give a *** about getting their *** straight and just take it out on the easiest target with the least amount of effort as you have shown here.

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Review
#848852 Review #848852 is a subjective opinion of poster.
Service
Menards Customer Care
Reason of review
Poor customer service
Items in sale flyer will never appear in stores. Never. Disclaimer says limited to stock on hand. Which is always zero. Terrible corporate policies.
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2 comments
Anonymous
#1149992

They wouldn't spend millions on advertising if they didn't have the products in the ads. The ads that say limited to stock on hand are ads full of great deals much like black Friday ads.

They are often called Crazy Days ads and run Friday to Sunday and have big discounts. Many of these items sell out quickly so it's a good idea to get there early in the ad rather than waiting till Sunday evening and expecting the best deals to sill be there.

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Review
#836079 Review #836079 is a subjective opinion of poster.
Service
Menards Deal
Reason of review
Not as described/ advertised

Contact Menards Customer Service

Mailing Address:
Menards Guest Services
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States
Phone:
(800) 871-2800
All Menards Contacts

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This morning I was at one of the area menards stores buying items on sale for the "crazy day" sale along with other items needed for a upcoming project. As I was browsing though the store with my 8 year old son he says "dad look at the dog going for a walk" I look over...
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12 comments
Anonymous
#1235067

No, you cannot legally eject someone for having a service animal. I can completely understand Menards' position on this.

If YOU had a concern, you should have called the local municipal authorities. Local animal control and in some cases the police, can eject people with the manager's consent.

My cousin has a service dog that monitors them for low blood sugar (they are diabetic and a hemophiliac, so they can't use blood tests for sugar levels) and she is not visibly disabled.

Also, did you consider the service dog may have been in training?

I've seen Leader Dogs for the Blind have trainers taking their dogs through stores to try and acclimate them to crowds as part of their training.

I see from your comments this dog in particular was not well behaved, and the handler did not seem to be taking do care... But as with ALL things in society there are balances to be maintained.

Expecting a third party (Menards) to violate someone's rights on YOUR say so and then complaining when they decline to do so...certainly makes you seem petty. Menards are experts in home improvement, not in the medical necessity of service dogs or their training.

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Review
#826853 Review #826853 is a subjective opinion of poster.