Howard, Ohio
Not resolved
1 comment

On 2-17 I received a Card saying what I ordered was in. It is 50 miles round trip for me and a hour of my time.

I got there the people looked everywhere trying to find the order. 45 minutes, later no luck. I told them to call me when it came in.

I also placed another order on 2-17 it was due 2-24. I called on that date and also asked if the 1st order had come in, I was told it had, I drove to Menards expecting to pick up both orders only to once again find that the first still hadn't arrived.

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I understand how the first time this could be frustrating, but why would you not just call ahead of time after the first experience to save yourself the trouble in the future?